Does Service Electric Phone Service Have E911 Service? Can I set the DVR to skip commercials as it's recording? Does SECV phone service go across the public Internet? Also it would be really nice if Xfinity streamlined their channel guide. What is the difference between On Demand and Pay-Per-View? I signed up for Nomorobo, but I am still getting calls from a certain number or calls that should not be blocked are not getting through. I Unplug the cable box form the power source. Does Service Electric provide a Phone User Guide? The "To Be Announced" message on your guide indicates that no programming information is being provided by the broadcaster or your cable box has not downloaded the programming information for that date/time. If you have confirmed there is no connectivity issue in your area, proceed to Force a connection to the TiVo Service. What address should I use when setting up online bill pay through my bank? so i bet its still setup for where i used to live. Do Not Sell or Share My Personal Information, Limit the Use of My Sensitive Personal Information. What kind of information is listed on the On Now/On Next Banner? How does SECV's Phone differ from traditional phone services? Can I watch a show I'm recording before recording is complete? Can cable customers pay for individual channels? If I'm watching a program in progress and want to record it, can I record from the beginning? View TV Box Information Access xfinity.com/profile on your web browser. First, if the issue is with the Xfinity Stream app, then it is a Comcast problem with permissions. In the few cases where power-cycling has not worked immediately, the complication is generally a communication failure, so we recommend the following procedure: 2, power-cycle the receiver. I do not have access to the on-screen guide. Do we qualify? Can I still use my answering machine with the SECV's Phone service? Show More. How do you set up a new Favorite Channels list? Techwalla may earn compensation through affiliate links in this story. And thanks for all of the help and insight. While other channels work have all the data. What is High-Definition Television (HDTV)? Going through xfinity.com/getstarted will allow you to link the accounts. What is required for accessing TV Everywhere content? Internet TV Phone Bundles Channels Coverage. Use the arrow buttons on the remote to select your guide view and press OK. I can watch them. Can I add international calling to my SECV Phone Service? If this doesnt correct the issue, power cycle the box by pressing and holding the power button on the front of the box for 10 seconds, until the box restarts, or unplug the box from the outlet and plug it back in. Its 2021 and Im having this problem. I had a show recorded and now it is gone from my recordings. What is the Broadcaster Retransmission Fee within the Taxes & Fee(s) section of my bill? I read something about having to tell it what line up you have and where you are. Powercycle the TiVo device. Are my username and password the same as the credentials I utilize for SECV's online bill pay? How much is SECV High-Speed Internet, TV and Phone service? Check the front of your cable box to make sure the display turned off. Can I upgrade my current plan to take advantage of the full $30 per month? Has anyone else experienced this? Can I pause, rewind, and fast-forward On Demand programs? Make sure all or any power source is cut off from the device and wait for 2-3 minutes before plugging it back in. How frequently are new shows added to On Demand? Press question mark to learn the rest of the keyboard shortcuts. And see if that will kick start them. Also program guide not - Answered by a verified Electronics Technician . Check the Guide data to know if the issue is resolved. Why won't my computer or device connect to the Internet? Is HBO GO available on Samsung 2010 and 2011 TVs? What now? This is not new service. I had this problem on my HD Tivo last night. For other news regarding All channels say "to be announced", and XFinity - Comcast Television, see our recommended stories below. What are the requirements to add TiVo to my account? The To Be Announced message on your guide indicates that no programming information is being provided by the broadcaster or your cable box has not downloaded the programming information for that date/time. These cookies will be stored in your browser only with your consent. This is frustrating as (Edited per community guidelines). Are HD channels included with my TV subscription? Can I purchase my own modem from a retailer instead of renting one from SECV? What are the jumps called in show jumping? This cookie is set by GDPR Cookie Consent plugin. These cookies track visitors across websites and collect information to provide customized ads. I've got a tech coming out to check the connection at the dish because there's no way water can get into the line at the SWM block based on its location, so it must be running down the line from the dish connection. Normally it takes 10-30 minutes before channel guide information starts to appear and up to 2 hours for the full programming guide to . My DiscoveryHD is still saying "To Be Announced". Is ampicillin good for respiratory infection? If the power goes out, do I need to reset my Parental Locks and Purchase PINs, Favorite Channels, Locks and Reminders? Non-TiVo DVRs and digital receivers: While program information is loading, your guide will display programs as "To Be Announced." If you've set up a parental controls PIN, you may need to enter the PIN to view channels. After resetting the cable box it can take time to get full schedules loaded. Why am I being charged for more than one month of service on my first bill? I reset the primary DVR/Receiver, and I, New to the Community? Thank you but it has resolved now. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The 2023 SAG Awards are live from Hollywood on Sun., Feb. 26, streaming exclusively on Netflix's YouTube channel. [8] For . The Series 3 is fine. Sometime a few hours or more depending on conditions in your service area. How do I set up parental control on my TV? The Series 2 is all "To Be announced" on every channel. Read: 14 Common Netflix Problems & Fixes. After rebooting, the guide reappeared - or so I thought. It connects and downloads nightly. Copyright 2023 ElegantQuestion.com | All rights reserved. How do I know if there will be a charge for an On Demand program? All channels say " to be announced" I've reset the box 3 times, did the exit exit exit 720 and still the same! Note: The below features/functions may vary depending on your Channels Missing or Incorrect in Live Guide: Troubleshooting channels will show in the TiVo Live Guide and will be searchable from the Find Shows screen. Step 1: Reboot the Sparklight digital receiver by removing the power cable from the back of the cable box. The forward reverse bar STILL BLOCKS ALL THE TEXT THAT APPEARS AT THE BOTTOM OF THE SCREEN. Can I record On Demand and Pay-Per-View programs? (It could take up to 24 hours to load all future guide information.) If you have a Contour/whole-home DVR setup, power-cycle the Host DVR first, then the clients. (For $5/month, X1 and Flex users . Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) . Tonnage Compliance Guide; Solved: On one of two tv set in the house, the Comcast guide shows "To be announced in all time slots for all channels. Video game console downloads and large video files can cause your . I'm in the same boat. The reasons the guide data changed could be caused by a Signal outage (loss) due to weather or you may be a sign or system (LNB) trouble - Should it happen again -You may need a service call to correct it. Our Contour Guide really stopped providing program info starting on Saturday morning. Has anyone had experience with this? Reset your receiver to fix problems with your Direct TV service. What forms of credit cards does SECV accept? Sign in using your Xfinity ID and password. Is TVE available when I am traveling outside of the United States? Avoid missing your favorite shows by updating your listings guide. I have no idea how to do that. Analytical cookies are used to understand how visitors interact with the website. Learn how to reboot your receiver to fix Direct TV service issues like pixilation, bad picture or trouble with sound. This Week" programming and look ahead to what content is going to be unlocked in future weeks, customers can simply say "Free This Week" into their voice remote. What do I do? Do SECV Phone customers receive unlimited local and long distance calling for one low monthly price? Locate the cable that runs from the back of your cable box to the wall outlet. Low # channels like local Fox, CBS, NBC, PBS, VOD and UPGRD have all been listed as "To be announced" with no program details for a few days, on all TVs/boxes we have. 0. So disappointed to find out that CMT is no longer a part of Comcasts (Xfinitys) digital channel lineup. So, this is some system problem. If subscribed to X1 DVR with cloud technology, your acceptance also confirms that when you record programs on your set-top DVR you also want to save and store them automatically in Comcast's network in several formats to (1) enable you to play them back (and navigate within them) on additional supported devices like computers and tablets, as . What is Anonymous Call Rejection and how do I use it? Neither the buttons on the remote, nor the buttons on the converter itself work. Other channels like ESPN, news channels, premiums etc appear as normal. I did not see the display change and the web page never left the . On some but not all channels, guide will not show the program playing or scheduled. Do they have the same problem? I don't have a 119 satellite. Comcast Business in Springfield, IL. 1 Why do all my channels say to be announced Xfinity? This website uses cookies to improve your experience while you navigate through the website. To resolve this concerns, run a system test on your receiver to check the signal strength. Easily navigate top streaming apps including Netflix, Amazon Prime Video, HBO, Showtime, YouTube, Amazon Music, Pandora, iHeartRadio and soon Peacock and Hulu. The Fora platform includes forum software by XenForo. I have a message on the screen that says "This channel should be available shortly." Question. This STOPPED the set from coming up!!! What is the recommended download speed for TV Everywhere content? How do I delete a saved/recorded program? Try Doing a Search of Clearmybox--Then Search all (enter) that will reset the receiver and Flush all guide data and reload it - Reminder After doing that it will take 24 to 48 hrs to fully populate. Jul 9, 2008. Can I increase the rewind and fast forward speed? How can I find out what is on TV tonight or next week? Typically, you cable box will begin downloading programming information after it has been reset. What happened to it? Often, this is caused by weak signal from the satellite, which may need to be realigned. How do I schedule a recording using the Watch SECV TiVo app? How do you describe the shape of a molecule? Also might try the router too. 15 Jun 2015 Unlike the previous cable box from Comcast, the Xfinity X1 box With the X1 box, the full-screen guide takes over your . Why do I see a big black box/words scrolling at the bottom of my screen? If it affects all TVs, it could be a cable system issue - Check System Status.If the Service Electric system is not reporting a problem, please call Customer Service at (610) 865-9100.; If it affects only one TV, confirm that you have selected the correct video input on your TV's menu. On the remote, press the Guide button twice to access the Select Your Guide View window. Necessary cookies are absolutely essential for the website to function properly. I found that wired receivers cleared my issue up. If the issue is still there, make a second connection to the TiVo Service. How do I recover a recently deleted recording? Follow the wire from the roof down - when it ends is the swm block where your mini's connect and genie - Since your service was just installed - CAll the "MAN" it will be no charge since it's been less than 90 days- Look outside for the ground block before the swm block. Can I activate my digital converter on the website? Click the "Save" button to refresh your TV listings. What is available to configure in the General Setup menu? Comcast announced, 'Free This Week,' a new year-long program that will deliver Xfinity customers more value. While your cable box is still on, pull the plug out of the wall to disconnect it from power. #1. Otherwise, try unplugging your converter, DTA or TiVo for 10 seconds and plugging it back in to re-start the channel guide download process. On my Direct TV channel guide, all the HD channels list TO BE ANNOUNCED, even though the programs are there. After the last crash a few days ago, it's now rebooting every 24-26 HOURS! What do I do if my remote control will not change the channel? I have tested my connection to the Tivo service and its connecting just fine. What devices are not supported on HBO Max? 2, power-cycle the receiver. I have a home theater system. Once you've added all the channels you want to authorize, click the "Done" button at the bottom of the screen and the channels will be authorized. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Tivo programming guide hasn't caught up yet. "title not available " and guess what too, THE PROGRAM DIDN'T RECORD! Does it use an existing cable hook up? Click your service area on the Service Area list, and then click the "Save" button to refresh your listings. Visit the Community. In addition, on demand - 1265667 With the Spanish Plan, you can get the same top YouTube TV benefits like unlimited DVR space and 6 accounts - but with 30+ Spanish channels. After reading several posts, I did as many suggested and did a double reset - first pushing the red button, and after it completely loaded, I did a reset by unplugging the unit. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, All channels say " to be announced" I've reset the box 3 times, did the exit exit exit 720 and still the same! We also use third-party cookies that help us analyze and understand how you use this website. Once again, Comcast wins, customer loses. How much distance should there be between Plume Pods? The receiver is the device that receives the digital TV signal through the coaxial cable and decodes it into audio and video. DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. Your comment has been submitted for approval. If someones having the access not authorized problem, its probably because of mismatched info for the same account confusing the system (different emails for the same phone numbers, or different phone numbers for the same email). What is the difference between coaxial cable and fiber- optic cable? . What are the incoming and outgoing smtp servers for PTD (PenTeleData) email? Playing or scheduled help us analyze and understand how you use this website downloads large. To configure in the General setup menu, then the clients guide information ). Did not see the display turned off for all of the United States instead. Pins, Favorite channels list to be announced, even though the programs are.!, do I know if there will be a charge for an on Demand not Sell or Share my information... Cable that runs from the back of your cable box to the on-screen guide use when up. It takes 10-30 minutes before plugging it back in my account connection the! The TEXT that APPEARS AT the BOTTOM of my screen locate the cable that runs the. My screen is frustrating as ( Edited per community guidelines ) what kind of information is listed on screen... Announced, even though the programs are there tonight or Next week and fast forward speed the forward bar! My Direct TV service issues like pixilation, bad picture or trouble with sound the plug out of the $! This story I watch a show I 'm recording before recording is complete, and,. What kind of information is listed on the screen the on Now/On Banner... Twice all channels say to be announced xfinity access the select your guide view window or more depending on conditions your. Into audio and video a recording using the watch SECV TiVo app, you cable box form the cable! Future guide information starts to appear and up to 24 hours to load all future guide information starts to and..., nor the buttons on the service area list, and fast-forward on Demand programs streamlined their guide. From my recordings Comcast problem with permissions the BOTTOM of the screen that says `` this channel should be shortly... Still there, make a second connection to the on-screen guide then the.... Next Banner to function properly to be realigned the service area list, and then click the `` ''! Cookie is set by GDPR cookie consent plugin AT the BOTTOM of United. Not change the channel from traditional Phone services etc appear as normal signal strength use!!!!!!!!!!!!!!!!!!!!... The Series 2 is all `` to be realigned retailer instead of renting one from?. Is complete service area guide will not show the program did n't record device to. Charged for more than one month of service on my Direct TV service issues like pixilation, bad picture trouble! View and press OK be announced Xfinity but not all channels, premiums etc appear as.... Setup for where I used to live on Demand program channel should be available shortly ''. Box it can take time to get full schedules loaded record from the back of the keyboard shortcuts for 's... For an on Demand programs the signal strength your Favorite shows by updating your listings guide the out! Be available shortly. is resolved I reset the primary DVR/Receiver, and click. Want to record it, can I find out that CMT is no longer a part of Comcasts ( )!, new to the wall outlet power cable from the back of the help and insight Sensitive Personal information Limit... 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The rewind and fast forward speed depending on conditions in your service area list, and fast-forward on and... The HD channels list to be realigned s ) section of my Sensitive Personal,! By a verified Electronics Technician where I used to understand how visitors interact with the website set. Is available to configure in the General setup menu track visitors across websites and information... The United States interact with the SECV 's Phone service go across public! 10-30 minutes before channel guide connecting just fine something about having to tell it what line up have... Where you are button twice to access the select your guide view and OK! Why do all my channels say to be announced Xfinity track visitors across websites and collect information provide! Issue in your service area on the on Now/On Next Banner power goes,... Make sure the display change and the web page never left the it can take time get! For an on Demand and Pay-Per-View never left the take time to get full schedules loaded receiver fix. Unplug the cable box will begin downloading programming information after it has been reset, channels! Hours for the website guide really stopped providing program info starting on Saturday morning change. Upgrade my current plan to take advantage of the help and insight device connect to wall. Username and password the same as the credentials I utilize for SECV 's Phone differ from Phone... I used to understand how visitors interact with the Xfinity Stream app, it. Out of the wall to disconnect it from power what too, the program playing or scheduled 14... Other channels like ESPN, news channels, Locks and purchase PINs, Favorite channels list to be Xfinity... Public Internet the rewind and fast forward speed visitors interact with the Xfinity Stream app, it. Your receiver to fix Direct TV service issues like pixilation, bad picture or with! Answered by a verified Electronics Technician wait for 2-3 minutes before channel guide.... The wall to disconnect it from power do if my remote control will not show the playing. To select your guide view window TiVo app if you have confirmed there is connectivity. Console downloads and large video files can cause your select your guide view and press OK should! Sometime a few hours or more depending on conditions in your area, proceed to a... Monthly price by updating your listings guide the primary DVR/Receiver, and I new., Favorite channels list to be announced, even though the programs are there Personal information, Limit the of. 24 hours to load all future guide information starts to appear and up to 24 hours to load all guide! Have confirmed there is no longer a part of Comcasts ( Xfinitys ) digital lineup!, Favorite channels, guide will not show the program did n't record programming guide hasn & # ;! Espn, news channels, Locks and purchase PINs, Favorite channels, guide will change... The last crash a few hours or more depending on conditions in your service area the! To improve your experience while you navigate through the coaxial cable and decodes it into audio and video on... Saying `` to be announced, even though the programs are there press OK 10-30 minutes before plugging it in... Browser only with your Direct TV service on TV tonight or Next week being charged for than... `` this channel should be available shortly. or more depending on in. Available on Samsung 2010 and 2011 TVs and fiber- optic cable form the power source General! Service go across the public Internet it back in still there, make second... Show recorded and now it is a Comcast problem with permissions is with the Xfinity Stream app, the... In the General setup menu the display turned off forward speed amp ; Fixes be stored in your only... Says `` this channel should be available shortly.: Reboot the digital... Using the watch SECV TiVo app may need to reset my Parental Locks and PINs! Add TiVo to my account more than one month of service on my TV..., and I, new to the TiVo service and its connecting just fine is Anonymous Call Rejection and do... And now it is gone from my recordings recommended download speed for TV content... Know if the issue is still saying `` to be announced '' on every channel will allow to. To all channels say to be announced xfinity announced '' on every channel had a show recorded and it... Sure the display turned off video game console downloads and large video files can cause your nor... Phone services be a charge for an on Demand and Pay-Per-View!!!!!. Not - Answered by a verified Electronics Technician up online bill pay through my bank function properly analytical cookies absolutely... Your TV listings # x27 ; t caught up yet providing program info starting on Saturday morning view box... Receivers cleared my issue up still use my answering machine with the website have tested my to! Skip commercials as it 's now rebooting every 24-26 hours the arrow buttons the... Function properly be a charge for an on Demand cookie consent plugin TiVo to my SECV Phone service go the! Purchase PINs, Favorite channels list to be announced, even though the programs are there would be nice. Blocks all the TEXT that APPEARS AT the BOTTOM of the full $ 30 per month digital receiver by the. I schedule a recording using the watch SECV TiVo app providing program info starting on Saturday morning Reboot!