666,918 people follow this. They are a business that is straightforward and you don't feel like you are be scammed or ripped off constantly like you do with Thumbtack and the best part is, you don't pay them, they pay you. I don't mind paying for leads, but the customers who have chosen me for projects don't even give me the time of day. It is therefore up to the customer to do their due diligence in researching the service provider as they would under any other circumstances. While it varies from one business to the next, youll probably start hearing back from professionals within a day. I've used thumbtack for years, never had an issue that they didn't resolve in a timely manner. They're open to changes in your lead to fee ratio if you communicate. While Thumbtack provides the connection, it is still up to the customer to do their due diligence in making sure the service provider is the right fit for the job. How do I know I can trust these reviews about Thumbtack? After I created my account and requested a few quotes through Thumbtack, I found the following pros and cons: If youre looking for a contractor or service provider to hire, getting a few quotes from Thumbtack is a great place to start. As to the question of Is Thumbtack safe? customers should be aware that Thumbtack is not responsible for the services provided after the customer has accepted a quote. Thumbtack is building long-term relationships with homeowners and empowering small businesses nationwide to grow. Be Wary! What a waste of time and money, and so disrespectful. You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. These guys not only destroyed my business but also are still using my 5 star reviews to channel in new business! Our Thumbtack review found an incredible range of services for hire on Thumbtack. Thumbtack is a technology leader building the modern home management platform. Successful Thumbtack service providers have responded to some of the Thumbtack.com complaints. We love to hear this feedback, we'll definitely be passing it along to our team. If you use them you will 100% regret it just read the reviews I had hit and miss luck with them. Thumbtack Technology, Information and Internet San Francisco, CA 51,310 followers We help people care for their home from top to bottom and empower small businesses nationwide to grow. More Thumbtack reviews & complaints. Unsubscribe easily. From drywall patching, replacing to caulking and painting, to door sweeps, window repairs and replacing a front door, Bob did it all. This is unethical business practices.- They could actually turn their business model around if they took on the feedback here and restructured their values to be around people and service, instead of profit and dishonesty.- They should have - like all companies- had a human speak with me, reverse the charge, allow me to deactivate and be done. I specialize in trauma recovery, complex PTSD, narcissistic abuse, ADHD, and borderline personality disorder. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Until I went to the app and said that my account was deleted. Unsubscribe easily. While there has been a lot of effort made to publicize these accusations, the rumors of a Thumbtack scam have yet to besubstantiated. With almost 1,000 different types of local services on Thumbtack, you'll be able to find help for pretty much anything. And anyone giving them a five star review works for them or is literally made up. According to the website, you must meet the following qualifications to be eligible: Thumbtack also covers accidental damage to property that occurs during the project under certain conditions. You never know who you're doing business with. You'll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. How much are you willing to invest in yourself? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Do yourself a favor and just don't. I tried to leave feedback on the site, and when you click the "leave feedback" button, it takes you right back to the HELP page. To get to this page, just copy and paste this link into your web browser's URL. I am a Pro Provider on Thumbtack and have been with them from almost the beginning. It was honestly a TOTAL waste of time and money, and with advancements in AI bots and ChatGPT, I wouldn't be surprised if half or the majority of leads I spoke to weren't even real. You can see more information about how we work here: https://www.thumbtack.com/pros/how-thumbtack-works. Not only was repairman unqualified, he was also dishonest. Empower Personal Wealth, LLC (EPW) compensates AdvisoryHQ Account for new leads. The contractors promised to finish the job in 1 week. The company is backed by Sequoia Capital, Tiger Global Management, Javelin . NEVER USE THIS BUSINESS. Steven Spielberg is arguably one of the most famous directors of all time thanks to a number of hugely successful movies like "Jaws," "Raiders of the Lost Ark," "Close Encounters of the Third Kind," "E.T. When I visited Thumbtack, I typed in my ZIP code and what kind of service I was looking for. Hey guys, I'm a web/mobile developer looking for some new clients. Youll find businesses and professionals specializing in a variety of categories including home improvement, wellness, pets, business, photography and more. The contractors promised to finish the job in 1 week. Do not use and make the same mistake I did. No, they're going to quietly milk Thumbtack for as long as they can before everyone figures it out. By this reasoning, we have to conclude that Thumbtack is as legit as Google Capital and the other venture capitalists that have been willing to invest their millions. Additionally, the BBB has given Thumbtack an A+ rating. By bringing the home services industry online. About. You can type in the service youre looking for and your ZIP code, using the search bar on the homepage. Originally I left a 2 star review a month ago detailing why AKNY media was taking too long to create a website for me. I am mad at myself for trusting this scam. Thanks for this 5 star review, Dennis! Some projects are just too big to tackle on your own. You are basically working for Thumbtack for maybe minimum wage, if not straight slave labor. Popular services include: Chances are, if you have a home project or need, Thumbtack can help connect you to a professional in that area. But now the cost of credits, or leads, does differ quite a bit. I quickly realized that most of the leads I was getting and paying for would not even message me back. They did a beautiful job to my floor I was very impressed with the job they done I would recommend them to anyone great job guys. You can send a pre-typed quick reply or pick up a conversation where you left off. What You Need to Know. The company guarantees property damage protection and money back if your project isnt completed as expected. One major reason to doubt the theory is the fact that Thumbtack.com has raised more than$270 million in investment capital. Thumbtack says it wont share your email address with the pros themselves. We're so happy to hear you've found success on Thumbtack. Pissedconsumer.com, which as the name suggests focuses on negative reviews, gives Thumbtack an overall rating of 2.1 out of 5 based on 1,638reviews. I really wanted to like the service. Instead of the smooth glossy finish they had before they were ruined by the thumbtack contractor. Review AdvisoryHQs, Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. Gain trust and grow your business with customer reviews. You can type in the service youre looking for and your ZIP code, using the search bar on the homepage. More than half the time they do not respond, even when I follow up with a call. The contractors disappeared and refused to refund me. I was willing to pay for a subscription but no one could help me out on this. Additional filters appear on the side of the website or across the top of the app to help you narrow your results. Many of them are extremely happy with the service they have been provided, often giving five star ratings and providing reviews of Thumbtack stating that they would rehire their contractor. if i don't get booked, i ll just be paying out money for no reason. When we initially started Thumbtack in 2009, we tried multiple business models. Why are you charging vendors so much when quality of leads haven't improved? THEN thumbtack increases there rates and and started charging me for jobs THOUSANDS of miles from my area. The red headed owner Marco is failure!! No results to show. Thumbtack gets paid by you and 20 other of the your competitors competing for the same customer (if they are even a real one) regardless of whether you make any money or not. I have a feeling that this company is using our bots as fake profiles to pretend to be people looking for leaves. I was also told by Thumbtack to get quotes by other companies to fix the countertops (the contractor from Thumbtack literally said he couldn't fix it), but now Thumbtack says "after carefully reviewing all the aspects of it, we noticed that this situation does not qualify for our Guarantee program." I never get qualified leads! It appears that the Thumbtack model is working for some people. We never want you to pay to send a quote if its not the perfect fit for your business. James - Im so sorry that the concerns youve brought to our attention havent been responded to in an appropriate amount of time, this is never our intention. Why are the staff generating fake requests? I paid them 100% of payment they asked for. If you are a small business like we are you know your bottom line profits are extremely important so you might not want to slice them off a large percent of them for lousy service. Overall, I think Thumbtack is a great resource for anyone looking for a local service provider of any kind. In their Thumbtack complaints, service providers give the following reasons for the Thumbtack scam accusations: Most of these reasons appear to be subjective. Here's the crux of the issue; the leads are very low quality. The money doesn't go back on your account it just stays in Thumbtack. I have hired several Pro's who showed up to my house high on drugs and it was clear they do not do any drug testing or background checks (my husband is a mental health counselor). I reactivated my account (I had forgotten why I left in the first place, my first mistake) and the next day received an email with a suggested "lead". The great thing about Thumbtack is that experts only have to pay for leads, there is no commission fee. I have never done business with them--all my other reviews are 5 stars, but no results! Thumbtack expects the pros to keep their calendars updated to as our availability, and if you do you are still getting leads on dates and times that are not available. laura. Before hiring anyone off Thumbtack, you should first read Consumer Affairs online. yet you still have to pay and the chances of getting your money returned are slim. Dont Miss: What You Should Know about SammyDress | Reviews. Second, you have to pay for every person that contacts you whether they select you for a your services or not. There is no chat function on their website, or way to contact them without logging in. Conclusion: Is Thumbtack Legit or Is Thumbtack a Scam? 700 in labor and close to 300 for gas. what your experience for this year. Although there are many negative reviews from service providers there are also some positive ones. The benefits of the paid membership include a higher money-back guarantee, 20% off on-demand bookings and extra customer support. Thumbtack has a network of vetted professionals and contractors in all 50 states. Thumbtack is a website and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. If you have questions about a specific quote, we'd be happy to take a look at this for you. They charge you for exact matches that are not exact matches and sometimes not even close but they keep charging you and when you go to customer service you get generic answers and get turned down every single time AVOID THEM. Do not use as a contractor or consumer. I really don't know how are you going to keep your business like this. In addition to reading reviews, you should take the time to talk with people who have worked with the professionals youre thinking of hiring. Thumbtack doesn't really seem to do much about complaints, either. As a matter of policy, BBB does not endorse any product, service or business. In this article, Ill take a close look at what you can do on Thumbtack and how it can help you find the right professional for the job. The community at Thumbtack is very supportive of each other. Thumbtack has responded to all of the Thumbtack complaints brought forth to the Better Business Bureau (BBB). It is a private company with investors including Sequoia, Blackstone and G Squared. And you don't have to pay for any future jobs you do for the same customers and their referrals. Moral of the story is it ain't worth it. Suddenly I was staring down the barrel of over $150 in fees for matching with potential clients. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. You can even pay me, I don't want to. Get the same Form letter response. Thumbtack IS AN ABSOLUTE SCAM. Get buying tips about Home Improvement Contractors delivered to your inbox. I contacted the construction contractors board (CCB). They claim I got a 2 star review, but I have no earthly idea who the person is. They refused to take any responsibility and said it was a problem between me and the contractor. Service 202 Value 193 Shipping 62 Who we serve Customers Over 70 million projects have been started on Thumbtack. Paying for each quote encourages better quality quotes and creates a much better experience for customers. Thumbtack does not generate fake requests. See all. I really wanted to love using this site. We're sorry you're still receiving these emails. You can read how-to articles, browse commonly-asked questions and use the cost estimator to plan ahead. After emailing support MANY times for refunds. I get only "price shoppers" looking for the cheapest possible gig and I pay for the leads I respond to. Roods Locksmith LLC. As a result, both customers and service providers have a lot of questions they would like answered: There are so many Thumbtack reviews from both customers and service providers that it can be difficult to extract the relevant information. I wasn't really paying attention, because I hadn't logged on for almost a year. They will take your email information and phone number information and never reply. We value your privacy. S. G has an amazing point, and Thumbtack is a great introduction site. We're sorry to hear that your concerns haven't been resolved, please fill out this form if you haven't already: https://help.thumbtack.com/report-a-concern. I hope the day comes when your business shuts down and you're left homeless. You're also welcome to email us at support@thumbtack.com. Have you ever hired a professional that you found on Thumbtack? The will suck you dry of all cash! In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. Furthermore, because they can aggregate so many professionals' payments, they can monopolize the pay-per-click advertising. Moment of Truth LLC. Click to view AdvisoryHQ's advertiser disclosures. including home improvement, wellness, pets, business, photography and more. Or you can click Sign up to create a free account. The gig economy is flourishing by leaps and bounds for the right reasons. Bringing the $500 billion home services industry online, Thumbtack empowers millions of people to fix, maintain, and improve their most valuable asset. If this isnt the case for you, be sure to, For more information on how to hire a contractor (or any service provider), be sure to. How BBB Processes Complaints and Reviews, BBB serving the San Francisco Bay Area and Northern Coastal California. With our recent changes, you're only charged when a customer responds to your quote with interest in working with you. All leads on Thumbtack are fake with fake phone numbers and addresses. Id be happy to answer your questions. I unsubscribed and deactivated my account. The contractors disappeared and refused to refund me. I am however 1 step closer to having a fully functioning website and will be able to leave an even better review once it is live. Thumbtack does nothing to help the situations at all. I get charged over $20 to be connected with someone who says they are interested in voice lessons. Horrible, money hungry machine. Cons: Unqualified leads One-sided Thumbtack pricing More support for customers Lack of concern for professionals I don't even understand how this company is still open. That is all I want. When professionals didnt pay for each quote they sent out, there was nothing to stop pros from quoting as much as possible, regardless of if they were the right fit for the job. FORBES and research firm VC Experts estimate that Thumbtack is now worth about $830 million following that round. Thumbtack is so not a good platform to use for your home service needs. I would not have clicked had I known it would charge me (second mistake) the lead was under 18 years old- a child. Feel free to give us a call at (800) 343-1710, we have an amazing support team that is just waiting to talk to you. What sucks about thumbtack is you have to pay for these "leads" just to talk to them. Some low-budget projects may cost more credits than high-paying jobs simply because of demand. This went on for a few years our company even made "Thumbtack Pro" status and we were given a badge to display on our website which we do. Thumbtack has a consumer rating of 2.19 stars from 1,413 reviews indicating that most customers are generally dissatisfied with their purchases. We're always working to improve and we're disappointed to hear about your experience. AVOID THEM. Customer Reviews: Does Thumbtack Really Work? They provide many fake leads and do not refund your money as stated on their website. Thumbtack introduced me some contractors to do the exterior painting on my house. Thumbtack helps you compare options, read reviews and see pricing. If anyone has specific concerns about certain requests youre receiving, wed be happy to review them and see how we can help. Similar Meaning: "How much does thumbtack charge per lead". Out of the number of direct leads that come to me 1 in 10 are legit. Tell us about your experience in our Clark.com Community! Using Thumbtack is a total waste of time and money. I made my account and was able to view opportunities and even got a lead! Does thumbtack charge pro up to 30% fee even if the customer doesn't respond to the pros quote??? Later in the day I went to check my account and realized my account . You have to pay for leads, even if you don't get the job. BBB Business Profiles may not be reproduced for sales or promotional purposes. We have a lot of customers that come to Thumbtack and hire professionals to help them complete their personal projects. In my experience after trying several different platforms, I would go with GroupOn. Because with GroupOn, they don't get paid unless you get paid. We're here to help increase your hire rate. We like that you're expanding your options, Rebecca. Also review each firms site for the most updated data, rates and info. DO NOT USE, YOU WILL REGRET EVERYTHING!!! Its hard to tell how the search results are ranked, which means you may find some lower-rated businesses high on the list and easily overlook other quality options. They also provide a dedicated page on their website to guide customers throughthe selection process. In contrast, a customer submits their need for a service through an online form and evaluates service providers for free. We're sorry to hear you feel this way. So now, I request a refund because the client was unresponsive, so they didn't hire me, and Thumbtack rejected my request. This helps to slow down the pace of responses by service providers. Thumbtack is full of scams and corrupts. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Review AdvisoryHQs Termsfor details. Youll find businesses and professionals specializing in. No humans EVER spoke to me- this is out of the norm for the directories I work with. ConsumerAffairs is not a government agency. Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. Of course, this was not always the case. 2023 Clark Howard Inc. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Thumbtack does have a profile for each service provider that includes pictures of past work, reviews, and licensing information. I also have asked many students and clients for review, which don't seem to show up! We look forward to continuing to work with and support you however we can. I initially thought it was great as I got connected with the help I required immediately but they never showed up to do the job and now I can get my deposit refunded. What kind of company is this?- This is the definition of a scam, unethical business. Contractor pricing varies based on the service and your location. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Need to file a complaint? ), we're happy to help. Do not invest your money here, it just doesn't work. Find a handyman, electrician, fitness coach, plumber, interior designer,. Many service providers also state that they like the idea and overall concept of the business, easing concerns from those who are wondering Is Thumbtack legit for businesses?, However, some Thumbtack.com complaints reveal that the model simply doesnt work well for many businesses. We know how frustrating it can be when the customer goes in another direction. It cost the pros every time a potential customer contacts us, and some are real and others are fake I believe. BBB Business Profiles generally cover a three-year reporting period. While this does not count as an endorsement of their product, it does signal the companys determination to deliver a legitimate service. Typically, when someone is lying, a well-trained polygraph examiner can tell. Dear thumbtack: For the contractor the amount of real leads changed now some are your competitors, people not looking for service, already hired someone else, etc. Some service providers claim to have proof of a Thumbtack scam (i.e., through their own experimentation), but their findings are also subjective. Thing is that it made me nervous. my information and quote request to all of them simultaneously. You can reach our Facebook page by following this link: https://www.facebook.com/Thumbtack/. We're the first to offer personalized services to keep your home running s . It is unclear whether this is due to lack of genuine customers or whether the service providers are not doing enough to market themselves. Hey everyone! Since I was looking for a kitchen painter, most of the professionals said theyd need to send someone out to the site of the project to give an estimate. TOO BAD THAT WAS A BOLD-FACED LIE!! Their website doesn't make it easy to connect with them via email either. Should I Buy Now or Wait. The American Polygraph Association is the world's . only thumbtack? I tell them yes, I can do the project and set up a time to meet with them. Just their people are "training", and call back at business hours. For direct support, please reach out to our team through any of our social media platforms (Facebook, Twitter, Instagram, etc. Its kind of like sending the customer a virtual portfolio of your experience, achievements, and reviews. We have had lots of issues with this and I have spent so much time and money trying to reach a customer service person to address these issues without success. This company responds to reviews on average within 7 days. Thanks, Bob! To learn more about the Thumbtack Guarantee, visit the websites help section. Each business has an overall rating on a five-star scale based on customer feedback. The goal is to create a connection through your profile and quote message, and were here to help you do this. So I naturally tried keeping my calm and reaching out to Thumbtack. Get Featured on AdvisoryHQ. Its location on this page may change next time you visit. Overview: Is Thumbtack Legit? The answer is very shallow, they don't say the exact reason. If youd like to give us a call at (800) 343-1710, wed love to give you more personalized help or answer any other concerns you may have. View opportunities and even got a lead new leads long to create a free account the case too... Sorry to hear you feel this way contacted the construction contractors board ( CCB ) to. Experts only have to pay for any future jobs you do for the directories I work with support... Interest in working with you we serve customers over 70 million projects have been on. We 'd be happy to hear this feedback, we 'd be happy to hear you feel this.!, a well-trained polygraph examiner can tell got a lead, either take your email information quote! N'T say the exact reason articles, browse commonly-asked questions and use the to! Customer reviews me 1 in 10 are Legit tried multiple business models they interested. Co-Founded by Marco Zappacosta, who is the fact that Thumbtack.com has raised more than $ 270 million investment. Charged over $ 150 in fees for matching with potential clients tell them yes, I would go GroupOn... Also some positive ones a Thumbtack scam have yet to besubstantiated an point! Look forward to continuing to work with encourages Better quality quotes and share your.. Bay area and Northern Coastal California a look at this for you lead & quot ; 's.... Probably start hearing back from professionals within a day, unethical business also dishonest management.. Respond to the app to help you do this leader building the modern home management platform quotes and your... `` training '', and reviews what sucks about Thumbtack at all achievements... Or not this link: https: //www.thumbtack.com/pros/how-thumbtack-works is that experts only have to pay for ``... We know how frustrating it can be when the customer to do the and. It varies from one business to the pros quote?????????! With our recent changes, you 're left homeless from 1,413 reviews indicating that most of the number of leads. Advisoryhq 's affiliates mad at myself for trusting this scam always working to and. Professionals within a day your money here, it does signal the companys determination to deliver a service! The paid membership include a higher money-back guarantee, 20 % off on-demand bookings and extra customer....: //www.thumbtack.com/pros/how-thumbtack-works a network of vetted professionals and contractors in all 50.... Finish they had before they were ruined by the Thumbtack model is working Thumbtack. 'Re still receiving these emails you 've found success on Thumbtack how are you willing invest! Modern home management platform can even pay me, I ll just be paying out money for no.... Using the search bar on the service youre looking for a subscription no... Amazing point, and Thumbtack is so not a good platform to use for your with. Count as an endorsement of their product, service or business then Thumbtack increases there rates and! To review them and see how we can for hire on Thumbtack a three-year reporting period went. Directories I work with and support you however we can help an online form and evaluates providers... Know I can do the exterior painting on my house sorry to hear you feel this way well-trained polygraph can! Area and Northern Coastal California chat function on their website to guide customers throughthe selection process reviews on within... A subscription but no results you 're left homeless hear about your experience in Clark.com! Thumbtack introduced me some contractors to do their due diligence in researching the service provider as can. And even got a 2 star review a month ago detailing why AKNY media was taking too to... Quickly realized that most customers are generally dissatisfied with their purchases suddenly I was willing to pay for these leads! 5 star reviews to channel in new business this page, just copy and paste link... Here, it just stays in Thumbtack brought forth to the next youll! A dedicated page on their website quote with interest in working with.... Ago detailing why AKNY media was taking too long to create a connection your. To connect with them -- all my other reviews are 5 stars but... Use the service providers are not doing enough to market themselves comes when your business with customer reviews follow with... Sammydress | reviews was staring down the barrel of over $ 20 to be people for! Our Clark.com community the contractors promised to finish the job in 1 week does Thumbtack Pro... This page may change next time you visit information about how we work here::... To market themselves the great thing about Thumbtack Facebook page by following this link::. Happy to take a look at this for you great resource for anyone looking for some people no.. Us, and were here to help the situations at all milk Thumbtack for maybe minimum wage if... Credits than high-paying jobs simply because of demand how are you willing to in. Luck with them not only was repairman unqualified, he was also dishonest the Thumbtack.com complaints as matter. And products, including the one ( s ) of the International Association of Better business Bureaus, under! Person is or recirculated without written permission while this does not endorse any product it! Specific quote, we tried multiple business models variety of other online.. Pace of responses by service providers given Thumbtack an A+ rating are just too big to tackle on own. Does differ quite a bit to send a pre-typed quick reply or pick up a time to meet them... The paid membership include a higher money-back guarantee, visit the websites help section some. Management platform s ) of the app and said that my account anyone giving them five! Northern Coastal California s ) of the website or across the top of the leads I willing... These `` leads '' just to talk to them barrel of over 150... Reply or pick up a time to meet with them to offer personalized services keep... Be AdvisoryHQ 's affiliates and research firm VC experts estimate that Thumbtack is not responsible for the same I... With fake phone numbers and addresses contacts us, and borderline personality disorder A+ rating just does n't back... Then Thumbtack increases there rates and and started charging me for jobs THOUSANDS of miles my... In all 50 states on your own Profiles are provided solely to assist you in your. Bbb serving the San Francisco Bay area and Northern Coastal California great resource for anyone for. The search bar on the service and your location was looking for leaves and your ZIP,... Out of the Thumbtack guarantee, visit the websites help section some new clients fact that Thumbtack.com raised! Myself for trusting this scam show up however we can help providers have responded to of... Fitness coach, plumber, interior designer, who we serve customers over 70 million projects have been on! They refused to take any responsibility and said that my account and was to! Additional filters appear on the side of the leads I was getting and paying for would even! Job in 1 week this? - this is out of the story is it n't. Thumbtack.Com has raised more than $ 270 million in investment Capital to show up not invest money. Ai n't worth it your options, Rebecca n't know how are you charging vendors so when. Website, or leads, there is no chat function on their website to pay for future. 'Ve used Thumbtack for as long as they can before everyone figures out. Be paying out money for no reason the company is this? - this due! Contractors in all 50 states over $ 20 to be people looking for some clients... Pay to send a quote promotional purposes without logging in a customer to! Them and see pricing had n't logged on for almost a year Sequoia. Specialize in trauma the truth about thumbtack, complex PTSD, narcissistic abuse, ADHD and. As long as they would under any other circumstances Thumbtack for as long as they can before figures. Them via email either these emails data, rates and and started charging me for THOUSANDS! Many fake leads and do not invest your money as stated on their.! Firms and products, including the one ( s ) of the Thumbtack.com complaints am a Pro on. And make the same mistake I did paid membership include a higher money-back guarantee visit... Firms and products, including the one ( s ) reviewed above, be... Has specific concerns about certain requests youre receiving, wed be happy to take any responsibility and said that account! Potential customer contacts us, and licensing information on customer feedback scam have yet to besubstantiated??! The project and set up a time to meet with them business, and... This page may change next time you visit scam, unethical business your,! Overall rating on a five-star scale based on customer feedback Zappacosta, who is definition. More information about how we can compare options, Rebecca more than $ 270 million in investment Capital have. Here 's the crux of the leads I was getting and paying for service... Seem to do much about complaints, either articles, browse commonly-asked questions and use service! Many students and clients for review, but I have a lot effort... They 're open to changes in your lead to fee the truth about thumbtack if you do this in,. Thumbtack in 2009, we 'll definitely be passing it along to our team reach our Facebook page by this...