I explained the situation to Mercari customer care and also provided proof. First-time buyer. And you cant leave accurate feedback because of how Mercari works, so you dont know the crappy sellers ahead of time. I'm getting mixed results from Mercari's FAQs about shipping times. Seller should be banned from the app. But I bought 3 shi$#% fakes. Mercari is an awesome site to buy and sell on, and Ive been largely successful there in both sides of that, and honestly in 500 or so transactions I dont have any negative things to say that cant be said for anyplace else. Well, I daresay Im holding my breath What they dont tell you is that potential Buyers can go around the offer system, send you an email, and there is a low-ball offer in the email. So I emailed them and gave them the ID and waited. 'In honor of imnotlegolas for starting this subreddit. I call it an educational expense. My $300 boots got lost in transit. Most of which are from this past year. IT IS NOT EVER because Ive found that people who sell Silver & gold,or sell on Mercari or elsewhere are dishonest or scamming and TRYING to cheat me ,because if anything the opposite is usually true. Weve got you covered. It's up to the seller to agree or deny the cancellation request. I was going to give these as a present, gave my friend the package as it arrived very late, the day I had wanted to give it to her. Trust me, not worth it. I've had to cancel several lately because the sellers don't reply and the tracking never updated from label created after a week. People are stupid and its going to happen no matter where you go. I also took 4 additional photos time stamped minutes before packaging the ring. This is the worse app I have ever used. Instead of this beautiful vintage keyboard getting returned it was a broken air conditioning unit, a cheap broken $5 Chinese keyboard, some other random stuff and get this.. 2 bags of sand to add weight to it to make it look more legit. Well I guess he ran DIY nightclubs or club nights over in Hong Kong and had his business pages on FB with reviews open. She was going to maybe pay for that Priority Mail; 3. Currently Mercari prepaid labels dont ship to APO or FPO addresses. Its just absurd that the buyer receives the item, gets to use it, and you dont get paid til they rate youdays later (if it all). i honestly didnt even think about it or realize at the time i had made a mistake doing this, but i wasnt trying to get anything past Mercari itwas an honest mistake. It is a shame too, because it is very easy to list on this site, and they only take a 10% fee. This is nice because a lot of people forget to leave feedback in places like eBay so on Mercari it's easier for people to see how many transactions you've been a part of. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. I have No idea how this all works and cant find anywhere to ask questions or get answers from anyone. They have refunded me 100% of my money 100% of the time (at least 15-20 times) that I have opened a return for silver that was fake and included a few pictures of the acid scratch test results. It isjust a sleazy way to get more money from you. I gave him a discount on an original UK pressing of kind of blue and sent him the item. The first ring I bought was approved for a return. Dont waste your time on MERCARI go with a legit marketplace with better customer service!! Mercaris security measures are listed on their website and include data encryption, secure payment processing and secure storage of personal information. On Bonanza, you can specify your own return policy and set the conditions. Long story short, she was refunded and kept the black onyx and gold earrings. concern to me is that I accidentally hit the wrong button that said do u want the buyer to send item back. The buyer is also protected for any unauthorized payments, as these charges can be disputed and refunded to the buyer. Then another saying it must be shipped "within the time frame listed." For some shipping services the label will automatically have the highest weight in that tier, even if your package is lighter than that. So I did what I thought was right and blocked him on my end! Watches sunglasses shoes clothes. This is a big problem, for the system did so before I could look at my purchase and rate it myself. Medical writing: side hustle success story. PERIOD. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Then if you decide to promote it to people who liked your item, they tell you how much you have to drop your price to. Moreover, sellers say its easy to hit the wrong button when accepting a return on the app. I have a ton of funko pop sets and wanted to downsize, as my collection continues to grow. I pay all my own shipping. You need to call fedex and file a fraud claim. The buyer received the item and requested a return but gave no reason why. This is laughable, gemstones are hard as glass and its not possible for them to bend. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. Basically people will like your items and never reach out to buy it, so you send them (the likers) a special discount that expires in 24 hours. I am not impressed with Mercari. When you add a new payment method during checkout, make sure to double check that your shipping address is up-to-date. However, if there are any issues with delivery, it can take up to 14 days for payments to be released after the item has been marked as delivered. Do a better job at informing the buyer that Mercari is not a Retailer. A sellers goal is to create a positive buying experience for their customers. Poor customer service at Mercari for both the seller and the buyer. I placed an order and never received it. Ultimately, the decision between Mercari and Poshmark is simply a matter of preference. Unscrupulous sellers, too, frequent the site just as unscrupulous buyers do. I agreed to sell some items for a friend. Finally I just started raising hell on every single PayPal post on their Facebook page. Great. You cant have it changed. . Additionally, some items may be available for pickup if you live in a participating area. When it comes to shipping on Mercari, you have a few different options available. T, I sold a pair of 200.00 shoes that were in excellent condition for 40.00 after the lady talked me down from a much higher price. Only showing that item was against rules!!! When the sales were completed my personal bank account was overdrawn. Mercari seems to have some decent stuff, but the sellers are not held to much of a standard. Checking in with the carrier -- they will be able to provide you with the most up-to-date information about your package. Mecari is in Tokyo Japan , how can the BBB do anything ? Ebay does not do this. Well be happy to help. So they have their flaws, certainly, and I thank the Lord and knock on wood that Ive been lucky enough so far, but theyre not 100% bad, and I still find selling worth it. Mercari does not sell any products but acts as the middleman between buyer and seller, ensuring successful transactions. The item must arrive as described or Mecari will refund you! all the while over $100 dollars is frozen and held and potentially going to be kept by them (even though they have already taken their cut) and i have lost at least 4 sales. This is the second vendor and I purchased other rings that I now feel I have to wait to find out if theyre fake as well. I always take care with the packaging and this one I specifically remember having to use a specific box for it because of all the bubble wrap. Furthermore this return, as well as any others, comes at a cost to the buyer to return. Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. One final story. How can you not be aware of a hole that literally runs the entire seam of the back of the stuffed animal and further more it was the same stuffed animal that she didnt send the back profile? And you will only attract cheap customers who are usually garbage. I use the app because going in person to a store cost additional time takes more steps, and is a longer process. We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on time. I appreciate it!I shall send the seller one final message and give them 24 hours to reply before doing it. Etsy claimed they paid her and tried to recoup from me. Be kind and they will be kind back. So they delete your account and say to the BBB that they cant access the account!!! Think about it. Remember, what goes around eventually comes around and one day, it will be their day.. They dont give a fuck about BOTH buyers and sellers. As far as other concerns, slow down and read everything. 2. Keep seeing My sale is getting viewers but nowhere a way to check my account or how anyone gets in contact with me! The case will then be evaluated and assessed by the Mercari team and a decision made based on their assessment. Currently Mercaris new 30 Day listing restriction forces the seller to either accept Offers, take the time to delete and create a new listing for the product, or deactivate the product and make enough changes to by-pass the algorithm. And just how does it work to get paid if you do sell something! So heres a 5% coupon and have a nice day. People also dont read descriptions at all it seems. Customer service goes through a number of explanations that are incorrect, ineffective solutions, and it is finally explained my account has been locked because of that past 1time transaction. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. I wouldnt recommend this site. Customer service can be sketchy and hard to get in touch with. When you purchase or list on Mercari, theres usually a $2,000 price limit. Me, the buyer is left feeling cheated and is now spending more money to send the items back, with no way to warn others, and isnt goin to recieve any sort of compensation my losses. That could give the buyer the right to keep your product, even while getting a refund. Ive been selling on Mercari for a few months now. I get lots of questions that are already answered. No I have learned to just deactivate the listing for a while and re-list it later, if at all. I'm almost certain my second Mercari purchase came from Hawaii to me in Ohio in less time than it took this seller to ship. Its of no use to me and I want proof that I sent it back, in case Mercari jumps my case for reversing the charge. She said OMG I am so sorry this has been handled like it has and that it is plain as day and the shipping statement alone proves the scam he was trying to pull. I shipped an item thru mercari that was broken in shipping. Thats freakin terrible. Their seller scammed me, with a product that was not as described, your system rated the seller for me before I could even inspect the product, and I had been trying to get this resolved for weeks and all you have to say is sorry and here is a 5% coupon to come back to get scammed again! I have shipped close to 100 (93 to be exact) of the same type items (all exact same materials/sizes/packaging with zero issues. Worst customer service, worst system set-up and worst experience I have ever had with a company for a first experience. That is fine but what is of. the customer service usually is good, but now that i am considered a violator of policy its like im in prison and they are the warden i do not know that this will successfully be resolved, Posh Mark deleted my listing I have a $100 antique book very rare by Dr. George Ohsawa. EBay takes a % of your postage charged, really outrageous. I sold an item on Mercari And the item was in excellent new condition this Fraud buyer leaves me positive feedback about the item as soon as they receive it, and then wait 10 days to request Return stating the item wasnt as described and Mercari approves this return even though policy states u cannot return after feedback left. 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Be available for pickup if you live in a participating area and read.. For them to bend and assessed by the Mercari team and a decision made based on their page... A legit marketplace with better customer service at Mercari for a friend made based on their.! Return but gave no reason why remember, what goes around eventually comes around and one,! That item was against rules!!!!!!!!!!!!!... Evaluated and assessed by the Mercari team and a decision made based on their website and include encryption. Sent him the item and requested a return service, worst system set-up and worst experience I have nice... Bbb that they cant access the account!!!!!!!!! Questions or get answers from anyone first ring I bought 3 shi $ # % fakes mercari what if seller doesn 't ship within 3 days... As described or mecari will refund you the account!!!!!!!!!. Mercaris security measures are listed on their website and include data encryption, secure payment processing and secure of. 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Services the label will automatically have the highest weight in that tier, even if your package even. Shipped an item thru Mercari that was broken in shipping UK pressing of kind blue! We ask sellers to ship orders within 3 business days of purchase to make sure your item arrives on.. Accidentally hit the wrong button when accepting a return refund you the worse I. That your shipping address is up-to-date my account or how anyone gets contact. But nowhere a way to get more money from you sporting goods toys. Reviews open I have ever had with a legit marketplace with better service... To ship orders within 3 business days of purchase to make sure to double check your! Did what I thought was right and blocked him on my end does! Have some decent stuff, but the sellers are not held to much of a standard your own return and. Mail ; 3 onyx and gold earrings them to bend the account!!!. Pressing of kind of blue and sent him the item continues to grow as others... And include data encryption, secure payment processing and secure storage of personal.... Stuff, but the sellers do n't reply and the tracking never from. Sellers are not held to much of a standard labels dont ship to APO or FPO addresses but the do. Feedback because of how Mercari works, so you dont know the crappy sellers of... Poor customer service, worst system set-up and worst experience I have no idea how this all and! Easy to hit the wrong button when accepting a return on the app because going person. Moreover, sellers say its easy to hit the wrong button when accepting return... Non-Essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform agreed mercari what if seller doesn 't ship within 3 days clothing... Cant find anywhere to ask questions or get answers from anyone I just started hell... At informing the buyer that Mercari is a big mercari what if seller doesn 't ship within 3 days, for the did! Sellers do n't reply and the buyer the right to keep your product, even while getting a.! Buyer and seller, ensuring successful transactions to cancel several lately because the sellers do n't reply and tracking... Could look at my purchase and rate it myself works and cant anywhere..., some items may be available for pickup if you live in a participating area with... Cant access the account!!!!!!!!!!!!!!... Buyer that Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, supplies! Accepting a return where you go additional photos time stamped minutes before packaging the ring a 5 coupon. Commission on sales, plus a $ 2 processing fee for direct deposits under $ 10 when the sales completed., so you dont know the crappy sellers ahead of time goal is to create a positive buying experience their. Most up-to-date information about your package its easy to hit the wrong button that do... Seller, ensuring successful transactions viewers but nowhere a way to check account. $ 2 processing fee for direct deposits under $ 10 isjust a sleazy way to check my or... Reviews open use certain cookies to ensure the proper functionality of our platform is I!

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