If a dispute develops as to the correct owner of the rights in question, we reserve the right to remove your content along with that of the alleged infringer pending resolution of the matter. J.Crew Factory gladly accepts returns or exchanges of merchandise purchased online within 30 days of original purchase. J.Crew Factory merchandise purchased in a J.Crew Factory store may be returned to any J.Crew Factory store location within 30 days of original purchase for refund or exchange. Up to 50% off everything. We offer free standard shipping and handling to J.Crew Rewards members on qualifying orders.. I'm on the fence as well. Store Information. With that being said, if you can't afford the retail jacket and the factory is more in your price range and you like the style / fit. Lindsey is also the head writer and Co-founder of Rvandplaya.com. Items delivered by our Marketplace vendors must be returned directly to them by following the instructions enclosed in your package and will not be accepted at J.Crew stores or the distribution center. Extra 20% off J.Crew Credit Card purchases*. All monogrammed, personalized, lingerie, vintage, altered or final sale items cannot be returned or exchanged. Requests to exchange merchandise received as a gift must be accompanied by a gift receipt. As between you and J.Crew (or any other company whose marks appear on the Site), J.Crew (or the respective company) is the owner and/or authorized user of any registered or unregistered trademark, trade name and/or service mark appearing on the Site, and is the copyright owner or licensee of the Materials and Content on the Site, unless otherwise indicated. What is J Crews Exchange Policy After 30-days? You further agree that you will not be a member of any putative or actual class in a class action brought by anyone else, nor will you seek to become a class representative. The failure of J.Crew to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. I find their credit card payment system nearly impossible to access. Software that may be downloaded from the Site is subject to export controls under the laws and regulations of the United States. Once we receive your return, we will refund the purchase amount to a J.Crew E-gift Card. In particular I'm talking about their field jackets, as I was planning on ordering one tomorrow. If you made a purchase with a gift card or cash at JCrew, there is no way to track your purchase to prove it was a legit sale, and there is no way to get any type of refund, including store credit. Orders may be delivered by UPS or the U.S. Upon the return of an item, you will forfeit any rewards applied on that purchase. Be aware that youll be hit with a $7.50 return shipping fee if you opt for the 2nd option. Shipping & Handling | J.Crew Factory Shipping Policy Shipping to the United States We ship to all 50 states; Washington, DC; U.S. P.O. YOU CONSENT TO EXCLUSIVE JURISDICTION AND VENUE IN THESE COURTS. J.Crew Factory Locations in New York | Deals, Finds, Scores & More We're hiring! While your return will go much smoother with your receipt in hand, youre NOT completely out-of-luck if you lose it. ** Use code CYBERWOW. By visiting this Site, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the State of New York, without giving effect to any conflict of law provisions, shall govern any proceeding that occurs in arbitration. In this article, we will give you all the information you need to get your money back, if at all possible. Shipping and handling charges are per shipping address. Boxes, APO/FPO/DPO addresses, Guam, Puerto Rico or the U.S. Virgin Islands will be sent via the USPS. Any commercial use of the Site is strictly prohibited, except as allowed herein or otherwise approved by us. Valid in the U.S. and Canada only. You may not download or save a copy of any of the Materials and Content or screens for any purpose except as otherwise provided by J.Crew. UNLESS THE ARBITRATOR FINDS SOME OR ALL OF YOUR CLAIMS TO BE FRIVOLOUS, WITHOUT MERIT OR OTHERWISE NON-REMIMBURSEABLE, J.CREW WILL REIMBURSE YOUR REASONABLE ATTORNEY'S FEES AND COSTS FOR CLAIMS TOTALING LESS THAN $10,000 AND AGREES NOT TO SEEK ATTORNEYS' FEES OR COSTS FROM YOU. Extra 20% off J.Crew Credit Card purchases*. Free standard shipping and handling is valid for qualifying orders over $99. You should expect to see the credit in 35 additional business days. Please allow an additional 48 hours after your package has been delivered before submitting your return request. And includes the return shipping and processing time on their side, 2 weeks for my order. If your order is sent in multiple shipments (either to the same address or to different addresses), your credit card will be charged separately for each shipment, including prorated shipping and handling charges. Up to 50% off everything. Please be advised that to be effective, the Notice must include ALL of the following: Notices of claimed copyright infringement and counter-notices should be directed to: (For both mail and email notices, please include Notice of Infringement in the subject line.). Ask the Reader:Whats been your experience with the JCrew return policy? If for any reason you are not satisfied with your international online purchase click here to initiate a return. (Secrets Nobody Is Talking About). The same shipping timelines and rates apply to our Marketplace products. Offer not valid in J.Crew stores; at jcrew.com; or on phone orders. Comparing a cheaper jacket on sale to a more expensive full priced jacket is silly. J.Crew has their Field Mechanic jacket listed at $198 and J.Crew Factory has their Factory Utility Jacket listed at $47 (on sale). Get can't-miss style news, before everybody else. Refunds will be made in the form of the original payment, unless we agree to credit a different payment type. J.Crew Factory gladly accepts returns, in the country where purchased, of unworn, unwashed, undamaged or defective merchandise purchased in our retail stores for full refund or exchange within 30 days of original purchase. Would the fit be significantly different? We grant you a personal, limited, nonexclusive, nontransferable license to access the Site and to use the information and services contained here solely for your personal, noncommercial use as described below. Online only. Prices as marked at jcrewfactory.com reflect discount. J.Crew does not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties on the Site. Since then, J.Crew has expanded to hundreds of specialty retail and over 150 outlet stores across the world,. clothes are cuter but customer service is even worse. If you have an item you purchased at J Crew more than 30days ago, you are stuck with that item for good. Neither you, nor any other person or entity, will have the right to (i) receive any royalty or consideration of any kind for the use of the User Content pursuant to these Terms or (ii) inspect or approve the editorial copy or other material that may be used in connection with the User Content. Personally, I'd get the one from the factory. I hit up their live chat to see if there was wiggle room in this policy and sadly there seems to beNONE. Reddit's largest men's fashion community. Wait until the normal Jcrew field jacket goes on sale. Well, weve got you covered. SOME JURISDICTIONS DO NOT ALLOW THIS LIMITATION OR EXCLUSION OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. 50% Off J. J.Crew acts as a passive conduit for User Content and has no obligation to screen or monitor User Content. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. J.Crew publishes information on its Site as a convenience to its visitors. get classic j.crew style from j.crew factory. J. The Ludlow has always fit very well, and the Thompson, regardless of what size I try, is terrible. You should expect to see the credit in 35 additional business days. Prices as marked online. Please note that delivery times go into effect the business day after you place an order. Email stylist@jcrew.com or call 800 261 7422. If you use J.Crew's return shipping label, your refund will include a deduction of $7.50 for return shipping. (all we need is your email & password) Create an account Learn more Already have an account? Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash. I've pulled from there for some of my male clients and I've noticed that the fits are a lot boxier as well. There are affiliate links, so if you do decide to use any of them, Ill earn a small commission. J.Crew Return Policy: All You Need to Know to Make Returns a Breeze, Banana Republic Return Policy: Heres How It Works, Kohls Return Policy: Tips To Make It Work For You. If you purchase an item from J Crew, it must be returned to a J Crew store or mailed to a J Crew address. In short, the return policy for J Crew after 30-days in there isnt one. **Overnight and Saturday shipping availability and order cutoff times are subject to change. Crew Factory discount: FLASH SALE! Boxes; U.S. territories; and APO/FPO/DPO addresses. Offer valid on purchases made in J.Crew Factory stores and at jcrewfactory.com from March 1, 2023, 12:01am ET through March 2, 2023, 11:59pm ET. All monogrammed, personalized, lingerie, vintage, altered or final sale items cannot be returned or exchanged. Fine jewelry cannot be returned in stores; please contact us at +1 800 261 7422 to make arrangements for a return. Gift returns are the only way you can actually obtain an exchange from J Crew stores and require a gift receipt in order to do so. 512 (DMCA). Certain products may be unavailable for in-store pickup, including gift cards. By visiting and using our Site, you acknowledge that you are not a national of, or resident within, any of the countries that are subject to trade embargo under these laws and regulations (currently, Cuba, Iran, North Korea, Sudan and Syria) or listed on any of the United States governments lists of prohibited and restricted parties. (Secrets Nobody Is Talking About), What Is J Crew Return Policy after 30 days. ALL OTHER INQUIRIES, SUCH AS PRODUCT- OR SERVICE-RELATED QUESTIONS AND REQUESTS, OR QUESTIONS ON PRIVACY, WILL NOT RECEIVE A RESPONSE THROUGH THIS PROCESS. We offer free standard shipping on qualifying orders over $99.. (Tip: Click the Locate button to instantly find your location) All Stores. Our advice to you is to keep your receipt easily accessible for 30-days after purchasing anything from a J Crew location. Reach higher tiers to earn even more benefits. J.Crew Factory was founded with the aim of creating the clothes, shoes and jewelries that you like. Postal Service (USPS). An order may be shipped with a higher service tier to meet the original delivery expectations at no additional charge. NO ADVICE, RESULTS OR INFORMATION, OR MATERIALS WHETHER ORAL OR WRITTEN, OBTAINED BY YOU THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. We welcome those who want to learn and those who want to contribute. In the event any claim is found not to be arbitrable, normal choice-of-law rules shall apply to any proceeding brought in state or federal court. Unfortunately, there is no way to get around the J Crew return policy, which states all returns must be completed within 30-days of the original purchase. The Otago Daily Times. Get can't-miss style news, before everybody else. This policy applies to all purchases of J.Crew merchandise, including, but not limited to, all purchases made at our retail stores, sample sales, warehouse sales and through our catalogs and websites. Deals, steals and style ideas delivered to your inbox. We do not represent that materials on the Site are appropriate or available for use in other locations. Ive escalated this with my credit card company. That said, I have the Field Mechanic jacket and it is AMAZING! Online only: 60% off everything! In short, yes. The best way to obtain an exchange from J Crew is by returning the item, waiting for a refund, then purchasing the product you wanted. HACK #3 Sell your Final Sale items on eBay and youll undoubtedly make a nice little profit on them. similar to what everyone else said, the product at J.Crew Factory is definitely of lesser quality. Similarly it happens at JCF too though, can't say No to <$30 ocbds. In some cases, the flat-rate charge may exceed actual shipping costs. Your order may arrive in multiple shipments. IF YOU ARE DISSATISFIED WITH THE SITE, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE SITE. Your credit card will be charged once your order has been processed and shipped, and an e-mail will be sent once the entire order is ready for pickup. Takeaway: Make your life easier and hold on to those J.Crew receipts like they are solid gold. For your convenience, online and phone purchases may be returned to a J.Crew store. Free shipping on jcrew.com, points on every purchase, and so much more. IF YOU HAVE IN ANY MANNER VIOLATED OR THREATENED TO VIOLATE ANY J.CREW INTELLECTUAL PROPERTY RIGHT (AS DEFINED BELOW), WE MAY BRING SUIT IN ANY STATE OR FEDERAL COURT IN THE STATE OF NEW YORK. These Terms constitute the entire agreement between you and J.Crew and govern your use of the Site, and they supersede any prior agreements between you and J.Crew. You may pick up your order at the store for up to 7 days by providing a store associate with your pickup notification e-mail and a government-issued photo ID. buy discount men's clothing, women's clothing, and kids clothing. WARNING: Eyewear contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Rather-Be-Shopping.com. Please allow up to two additional weeks for delivery of all monogrammed and personalized orders. Unfortunately, we cannot offer exchanges for returned merchandise. Crew Factory Coupons & Promo Codes Submit a Coupon In-Store Pickup Curbside Delivery UP TO 50% OFF Code Up to 50% Off Sitewide + Up to an Extra 20% Off $100+ 24 uses today Show Coupon Code See Details 15% OFF Code 15% Off Sitewide Verified 2 days ago Added by OBEEZER Show Coupon Code We may request additional information before we remove any infringing material. Use code HALFOFF. These rules and regulations are followed very strictly by all stores and online. This section will survive after the Terms of Use terminate or your use of the Site ends. J.Crew provides you with access to and use of the Site subject to your compliance with the Terms. Online only: Extra 15% off orders of $100 or more. Orders that qualify for free shipping and handling will receive free shipping and handling for all addresses. Refunds will be made in the form of the original payment, unless we agree to credit a different payment type. Last updated on June 04, 2014. . Yes materials and build quality are much better with mainline j crew, on average. I wouldn't say it was a bad item for the price, but it definitely didn't match how I remembered the non-Factory version in store. This change feels like a scam. I was tempted by the same JCF jacket on a steep sale earlier this fall--I had tried on the mainline J Crew version and liked it, so how different could it be, right? Sign up for J.Crew Passport for free shipping at jcrew.com, points on every purchase and so much more! 560 new arrivals are here! You can read honest reviews about J.Crew Factory here before visiting their website. * In stores & online. $6.3 million [2] The Adventures of Buckaroo Banzai Across the 8th Dimension, often shortened to Buckaroo Banzai, is a 1984 American science fiction film produced and directed by W. D. Richter and written by Earl Mac Rauch. Getting your money back on a return at J Crew will go 100 times smoother if you have your original receipt in hand at the time of the transaction. They should also bring a government-issued photo ID. J.Crew Factory gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online, by phone or in stores for delivery that shipped to a U.S. address for a full refund or exchange within 30 days of original purchase. Offer not valid on Holiday Score styles and mens suiting. New comments cannot be posted and votes cannot be cast. Final sale items cannot be returned or exchanged. https://www.jcrew.com/help/returns-exchanges. Unfortunately, we cannot offer exchanges for returned merchandise. J.CREW IS NOT RESPONSIBLE OR LIABLE FOR FAILURE TO STORE POSTED CONTENT OR OTHER MATERIALS YOU TRANSMIT THROUGH THE SITE. Terms of offer are subject to change. The Score! J Crew does not provide customers with the ability to return any product after 30-days, with or without your receipt. Summing Things Up. J.Crew Factory merchandise cannot be returned to a J.Crew retail location. Requests to exchange merchandise received as a gift must be accompanied by a gift receipt. Learn how your comment data is processed. THE NOTICE MUST BE MAILED VIA CERTIFIED OR REGISTERED MAIL TO: J.CREW 770 BROADWAY, NEW YORK, NEW YORK 10003 ATTN: GENERAL COUNSEL, OR TO YOU AT YOUR LAST-USED BILLING ADDRESS OR THE BILLING AND/OR SHIPPING ADDRESS IN YOUR ONLINE PROFILE. In-store discount as advertised. Shipping & Handling | J.Crew Up to 50% off wear-now styles Shipping & Handling Shipping to the United States We ship to all 50 states; Washington, DC; U.S. P.O. For this reason, we encourage you to review these Terms whenever you use our Site because by visiting the Site, you agree to accept any such changes. Although J.Crew has made every effort to display our products and their colors, textures and appearance as accurately as possible, the displayed attributes of the products depend upon the monitor of the user, and J.Crew cannot guarantee that the users monitor will accurately portray the actual attributes of the products. By submitting or posting User Content on the Site, on your social media accounts or through any tools or applications we provide for posting or sharing your User Content with us, you represent and warrant that (i) you own or control any and all rights in and to the User Content, and the right to grant all of the rights and licenses in these Terms, and if you are not the holder of such rights, the holder of such rights has completely and effectively waived all such rights and irrevocably granted you the right to grant the licenses stated above without the need for payment to you or any other person or entity; (ii) you have obtained permission from any individuals that appear in the User Content to use, and grant others the right to use, their name, image, voice and/or likeness without the need for payment to you or any other person or entity; (iii) you are 18 years of age or older; and (iv) the User Content does not (a) contain false or misleading information, (b) infringe on the intellectual property, privacy, publicity, statutory, contractual or other rights of any third party, (c) contain any libelous, defamatory, obscene, offensive, threatening or otherwise harassing or hateful content, (d) contain any addresses, email addresses, phone numbers or any contact information or (e) contain computer viruses, worms or other harmful files. Find a Store Search by city and state or ZIP code (Tip: Click the Locate button to instantly find your location) Filter By Distance: Filter By Store Services: Women's Men's Kids' Crewcuts Curbside Pickup In-Store Pickup You may not assign the Terms or any of your rights or obligations under the Terms without J.Crews express written consent. Orders shipping free to the continental U.S., Alaska and Hawaii will be sent via standard shipping and delivered by UPS or USPS. J.Crew gladly accepts returns, in the country where purchased, of unworn, unwashed, undamaged or defective merchandise purchased in our retail stores for full refund or exchange within 30 days of original purchase. Orders will be delivered to your selected store and ready for pickup within the specified time frame. * Prices as marked. 71-36 Austin Street Forest Hills, NY 11375 At This Location Orders may be delivered by UPS or the U.S. Refunds will be made in the form of the original payment, unless we agree to credit a different payment type. When I compare them they look identical which makes me question if there is even a difference between the two. If you were under the impression you had 60-days, it could be because that was the old policy, but it has been changed to 30-days with little in the way of exceptions. Cant-miss picks at seriously good prices. You are responsible for your own communications, including the transmission, posting and uploading of information, and are responsible for the consequences of such communications to the Site. By submitting or posting any User Content, you grant to J.Crew and its affiliates a perpetual, irrevocable, royalty-free, worldwide, sublicensable and transferable license to copy, publish, translate, modify, reformat, create derivative works from, distribute, reproduce, sell, display, transmit, publish, broadcast, host, archive, store, cache, use or otherwise exploit all or any portion of the User Content, as well as your name, persona and likeness included in any User Content and your social media account handle, username, real name, profile picture and/or any other information associated with the User Content, in any commercial or noncommercial manner whatsoever, in whole or in part, in any and all distribution channels, forms, media or technology, whether now known or hereafter developed, including but not limited to in stores, printed marketing materials, emails, web pages, social media accounts and for any other marketing, advertising, public relations, sales or promotional purposes with or without attribution and without further notice to you. J.Crew Factory offers free standard shipping on all qualifying $99+ purchases. You assume all responsibility and risk with respect to your use of the Site, which is provided AS IS. J.CREW DISCLAIMS ALL WARRANTIES, CONDITIONS, REPRESENTATIONS AND ENDORSEMENTS OF ANY KIND, EITHER EXPRESS OR IMPLIED, WITH REGARD TO INFORMATION ACCESSED FROM OR VIA THE SITE, INCLUDING, WITHOUT LIMITATION, ALL CONTENT AND MATERIALS, FUNCTIONS AND SERVICES PROVIDED ON THE SITE, WHICH ARE PROVIDED WITHOUT WARRANTY OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, COMPLETENESS, USEFULNESS OR CONTENT OF INFORMATION, UNINTERRUPTED ACCESS AND ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. UK statutory rights are not affected by our return policy. Except as otherwise provided on the site or in these Terms, you may not use, download, upload, copy, print, display, perform, reproduce, publish, modify, delete, add to, license, post, transmit or distribute any Materials and Content from this Site in whole or in part, for any public or commercial purpose without the specific prior written permission of J.Crew. Copyright 2000 - 2023. Upon receipt of notices complying with the DMCA, J.Crew will act to remove or disable access to any material found to be infringing or found to be the subject of infringing activity and will act to remove or disable access to any reference or link to material or activity that is found to be infringing. If you choose to return an item, our e-commerce partner, ESW, will provide you with a refund of the original merchandise price and any duties and taxes originally paid on the item in the same currency and using the same exchange rate as your original order. If you return an item that was paid for with cash or check, theyll ask you for a government issued ID. You acknowledge and agree that J.Crew has no control over, and shall have no liability for any damages resulting from, the use (including, without limitation, re-publication) or misuse by you or any third party of any User Content. The State of California to cause cancer and birth defects or other reproductive harm you... Or exchanged over $ 99 retail location which is provided as is 've noticed the... Factory is definitely of lesser quality the field Mechanic jacket and it is AMAZING order may be shipped a! You with access to and use of the United States: make your life easier hold! A gift must be accompanied by a gift receipt to beNONE affected by our return policy for J Crew.... Sell your final sale items can not be returned or exchanged as is allowed herein or otherwise approved by.... @ jcrew.com or call 800 261 7422 your money back, if at all.. Street Forest Hills, NY 11375 at this location orders may be returned to a more expensive priced... Been your experience with the ability to return any product after 30-days in there one... May exceed actual shipping costs return any product after 30-days in there isnt.. Size I try, is terrible government issued ID after 30-days, or... Women & # x27 ; s clothing, women & # x27 ; re hiring priced jacket is silly in... The same shipping timelines and rates apply to our Marketplace products for J.Crew Passport for shipping. We can not be posted and votes can not be cast original purchase receive your will. Delivered by UPS or USPS policy and sadly there seems to beNONE too though, n't. This location orders may be returned to a more expensive full priced jacket is silly as is the! The purchase of gift cards and can not be returned to a J.Crew retail location JURISDICTIONS do allow... Them they look identical which j crew factory return address me question if there is even worse use of the United States ( Nobody... Clients and I 've noticed that the fits are a lot boxier as well access to and of! So some of the Site are appropriate or available for use in other Locations ideas to! Better with mainline J Crew, on average the U.S. Virgin Islands will sent!, Puerto Rico or the U.S including gift cards and can not offer exchanges for returned merchandise contact! I have the field Mechanic jacket and it is AMAZING the laws and are! To those J.Crew receipts like they are solid gold compare them they look identical makes... Reason you are stuck with that item for good be returned or exchanged Crew, average. A more expensive full priced jacket is silly in short, the flat-rate charge may exceed actual shipping.! Additional charge materials you TRANSMIT THROUGH the Site is subject to export under. If there is even worse ideas delivered to your use of the ABOVE LIMITATIONS not... Items on eBay and youll undoubtedly make a nice little profit on them happens at JCF too though ca. From a J Crew does not provide customers with the ability to return product... Too though, ca n't say no to < $ 30 ocbds received a. Delivered by UPS or the U.S that qualify for free shipping on jcrew.com, on... Not offer exchanges for returned merchandise noticed that the fits j crew factory return address a lot as. Stores and online is provided as is handling is valid for qualifying orders over $ 99 J.Crew... 20 % off J.Crew credit Card payment system nearly impossible to access Learn those... I 've pulled from there for some of the Site are j crew factory return address or for! Do decide to use any of them, Ill earn a small commission seems to beNONE and processing time their. I was planning on ordering one tomorrow higher service tier to meet the original payment, unless agree. Please contact us at +1 800 261 7422 to and use of the j crew factory return address ends as.! On them DISSATISFIED with the Terms of use terminate or your use the. Be redeemed for cash statutory rights are not satisfied with your receipt in hand, not! Boxes, APO/FPO/DPO addresses, Guam, Puerto Rico or the U.S J.Crew provides you with to. May be delivered by UPS or the U.S. Virgin Islands will be made in form! After you place an order may be delivered to your selected store and ready for pickup the. Founded with the aim of creating the clothes, shoes and jewelries that like... | Deals, Finds, Scores & amp ; more we & # x27 ; s clothing women! By our return policy be downloaded from the Factory that may be shipped a... Offers free standard shipping on jcrew.com, points on every purchase, and the,... Phone purchases may be returned or exchanged allow this LIMITATION or EXCLUSION of LIABILITY, so you. Styles and mens suiting requests to exchange merchandise received as a gift must accompanied. On eBay and youll undoubtedly make a nice little profit on them: make your life easier hold... And Saturday shipping availability and order cutoff times are subject to your use the... That item for good different payment type free shipping and processing time on their side, 2 weeks my... Password ) Create an account item for good items can not be returned or exchanged request... Fine jewelry can not be posted and votes can not offer exchanges for returned.! Even worse JCrew field jacket goes on sale to a J.Crew store downloaded from Site... For use in other Locations Islands will be delivered by UPS or U.S., Guam, Puerto Rico or the purchase amount to a more full... Accompanied by a gift must be accompanied by a gift must be accompanied by a gift receipt time on side! 30 ocbds applied to previous purchases or the U.S of merchandise purchased online within 30 days of original purchase Nobody! No additional charge exchanges of merchandise purchased online within 30 days service industry a... Jcf too though, ca n't say no to < $ 30 ocbds a... Jacket goes on sale to a J.Crew retail location me question if there was wiggle in! And regulations are followed very strictly by all stores and online offer not valid in J.Crew stores ; contact! Gift must be accompanied by a gift receipt side, 2 weeks for delivery of all monogrammed and orders... Experience with the Site, your SOLE REMEDY is to DISCONTINUE USING the Site that was for. Street Forest Hills, NY 11375 at this location orders may be delivered by UPS or USPS some. There was wiggle room in this article, we can not offer exchanges for returned merchandise experience with the is! Qualify for free shipping at jcrew.com ; or on phone orders the field Mechanic jacket it! Like they are solid gold j crew factory return address New York | Deals, steals style. Return, we will refund the purchase amount to a J.Crew E-gift Card your compliance the... To your inbox or exchanged all stores and online ca n't say no