Superb food, reasonably priced. Had to have 3rd choice on menu as other options not available We reinforced the fact that it had nothing to do with the service we received; it was simply that the food was not worth paying for. husband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. The waiter at the Grove (who was on his own) was very nice, we were only sorry that he had to take our complaint. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. providing unbeatable availability and rates, meeting reliability and quality standards, The Grove Hotel St. Davids (Pembrokeshire). Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. This place is in need of some serious renovation. It offers an en suite bathroom with a shower, a hair dryer and towels. Cosy country inns, trendy city bars, comfy locals and picture-perfect boutique pubs with accommodation go and find your perfect pub No French mustard didn't please him either!!! I feel it vital to mention that behind us was a table of perhaps 16/18 and we took our complaint to the bar so that they we didnt interfere with their evening and judgement of food. Not nice at all. Great service and welcome for a large group of 12. The broccoli was soggy and gravy tasted sour. Check your booking confirmation email to find your booking number and PIN. The Really Wild Emporium 144 reviews Open Now Seafood, British $$ - $$$ Menu "Delicious 6 course tasting menu of soup, beetroot, wild sea bass, lamb, berry." "5 Course tasting menu" 2. There is a maximum occupancy of 2 people. Don't miss the opportunity to drink great tea, coffee or juice. Had to have 3rd choice on menu as other options not available Food clearly from freezer and app menu different to table menu which means that you order things that arent available. I mentioned this to the staff tried to be quiet so others didn't hear to save the embarrassment for them they took 5 off the bill I wasn't willing to argue about paying the rest they seen this to be correct and acceptable which it isn't not even for their pet dog the 1 that kept on scabbing for food at our table. You will receive a warmer reception at The Bishops, very accommodating pub .. very busy as was the whole of St Davids but not rude to any customers! Booked as we were walking the coastal path but on arrival no food was available. As far as breakfasts were concerned we were told it would not be available on 3 mornings due to kitchen refurbishment. However Angela and her team were exceptionally helpful despite being short staffed. I reported that the hot water tap in bathroom was dripping badly so someone came up and turned it off so tight that we couldn't use it. juice The Grove is rated accordingly in the following categories by Tripadvisor travellers: Can a vegan person get a good meal at this restaurant? Very good value for money. Is The Grove located near the city centre? half pound of all natural chuck & brisket house blend, whipped aged sharp cheddar, toasted Acme bun, onion, tomato, bib lettuce, pickle, and Grove Sauce; with a side of Yukon Gold potato roasties or organic baby lettuces. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Kudos to the rest of the waiting on staff seeing as only one member tainted an issue that could have been dealt with much easier. Finally, and once again, I hate the idea of giving an eatery a bad review but a truly pants effort by the lead waitress and kitchen. Elevate your Tea experience with a glass of Justerini & Brooks Champagne - 12 per guest. Prices are calculated as of 27/02/2023 based on a check-in date of 12/03/2023. some1 can actually cook these clearly knowing there where fit for the bin and you could tell they where reheated aslo. I thanked her kindly and left. !More, Everything was going great, lovely friendly and attentive staff, drinks and meals came quickly, on leaving we visited the toilets to find both ladies and gents dirty, smelly and no hand wash in the gents, I had no loo paper in the ladies, the placeis having a refurb but this is no excuse for forgetting about the cleanliness of the toilets.More, This is the version of our website addressed to speakers of English in the United States. Myhusband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. Lock in the lowest price from these sites. Guest rooms offer amenities such as a flat screen TV, and free wifi. Finally, and once again, I hate the idea of giving an eatery a bad review but a truly pants effort by the lead waitress and kitchen. Can a vegetarian person get a good meal at this restaurant? Get the travel advice you need. In the process of being refurbishedwhen we visited, but still pleasant surroundings.More, The Grove husband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Grove Hotel - Hotel! The Grove takes special requests add in the next step! The tables were all sticky. 4 reviews. No ale at all in the bar on the first night, no appletizer, no pineapple juice, no tomatojuice Not nice at all. High Street, St. Davids SA62 6SB Wales +44 1437 720341 Website + Add hours. I thanked her kindly and left. Enjoy 20% off food, when you book your stay direct via marstonsinns.co.uk. She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Please reach out to us directly at 01437 720341 when you have a chance. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. the top and the Yorkshire pudding was chewy. The chicken was brutally overdone (it seemed microwaved by the charring) our collective peas over all dishes were hard and my steak (which I asked for very rare) was well done/very well. I feel it vital to mention that behind us was a table of perhaps 16/18 and we took our complaint to the bar so that they we didnt interfere with their evening and judgement of food. The Grove accepts these cards and reserves the right to temporarily hold an amount prior to arrival. A full breakfast is served at the price of GBP8.75 per person per day. Poor food and an even worse effort by the lead waitress. Kudos to the rest of the waiting on staff seeing as only one member tainted an issue that could have been dealt with much easierMore, Visiting St Davids today I enquired about eating outside at 5pm with a member of staff who was quick to say Im sorry we are fully booked tonight and youll be hard pushed to get anything as everyone else is full in St Davids too!You may be lucky at the fish and chip shop. We're happy we could meet your expectations! 1680920,1687640,1691070,1680920|1,1691070|2,1687140,1687990,1674130|1,1691070|4,1687860|3,1682710,1686320,1674130,1683070,1687300,1687860,1674130|5,1680330,1653460, Personal or sensitive info (e.g. The hotel offers a walled as well as an a car park. We reinforced the fact that it had nothing to do with the service we received; it was simply that the food was not worth paying for. I feel it vital to mention that behind us was a table of perhaps 16/18 and we took our complaint to the bar so that they we didnt interfere with their evening and judgement of food. So, in contrast to this, I would like to write of my experience: Firstly the hotel is incredibly easy to locate as it's on the right as soon as you arrive in the (tiny) city. Tables were horribly sticky. 15 tables in restaurant, only one other occupied. Every room at the The Grove Hotel includes a flat-screen TV with satellite channels as well as smoke detectors and an electronic key card for guests' security. The Grove is rated accordingly in the following categories by Tripadvisor travelers: Can a vegan person get a good meal at this restaurant? Food not good. Respect the privacy of others. The Grove Hotel is perfect for a warm welcome by the seaside where the countryside meets the coast. when we visited, but still pleasant surroundings. We would like the opportunity to address your concerns. It was all a bit "transport cafe" . You may be lucky at the fish and chip shop. The attitude I took to be very curt .. She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. 15 tables in restaurant, only one other occupied. Does the The Grove Hotel serve breakfast? A double portion of coated fries with spicy pulled pork, nacho cheese sauce, BBQ sauce, crispy onions and sprinkled with chopped chives. Cruise up to the bike bar that serves Russian-inspired dishes and pizza. Best restaurants near The Grove Hotel St. Davids include Oriel Y Parc Cafe and Porthclais Kiosk, placed within 100 and 250 metres away respectively. This waitress represented the bar/restaurant in an incredibly unprofessional manner and should have a thicker skin when it comes to such a generic complaint (despite us not causing any scene apart from expressing our disappointment with our food). We were looked after by Lauren all night who was very professional and polite At the The Grove Hotel St. Davids guests can pay using Mastercard, Visa and Maestro as well as other payment methods. Fish and chips were to die for, beer batter was so light and fluffy to the last bite! I am trying to book a venue for 26th May 2018 for a sit down meal at around 4pm for a walking group. His beer was fine, as was my Shiraz, but definitely can't recommend food and won't return! See all (66) For 4 days there was no brown bread available for toast Pleasant dining room. After a long walk around St Davids Plant & Garden Nursery, go to this bar and have a rest here. Didn't book as we were driving past. Note: your question will be posted publicly on the Questions & Answers page. The queen room has a cupboard, an electronic key card and a phone and is also provided with a bath, a shower and a private toilet in the bathroom. The mash had a dry film overthe top and the Yorkshire pudding was chewy. It was all a bit "transport cafe" . The Grove, St. Davids (Pembrokeshire) (United Kingdom) - Deals & Reviews, The Grove Hotel - St. Davids (Pembrokeshire). His beer was fine, as was my Shiraz, but definitely can't recommend food and won't return! Needs a total refurbishment. !More, Everything was going great, lovely friendly and attentive staff, drinks and meals came quickly, on leaving we visited the toilets to find both ladies and gents dirty, smelly and no hand wash in the gents, I had no loo paper in the ladies, the placeis having a refurb but this is no excuse for forgetting about the cleanliness of the toilets.More, This is the version of our website addressed to speakers of English in United Kingdom. We were looked after by Lauren all night who was very professional and polite There was no emergency contact number on display. There was no socket available to charge shaver or electric toothbrush. I reported that the hot water tap in bathroom was dripping badly so someone came up and turned it off so tight that we couldn't use it. We were looked after by Lauren all night who was very professional and polite We left the meal and went to The Bishops which was very nice. Around a 25-minute stroll away from Treleddyd-fawr, the 3-star hotel boasts meals and board games for children and includes 11 rooms. Looking for a place to stay in St. Davids? The tables were all sticky. At this spot, guests may order delicious beer, cider or ale. Myhusband's steak was cooked much more medium than rare, and didn't have a great deal of flavour. 2 members of staff had been brought in to cover for a couple of days and they were brilliant but the hotel was dreadful. No French mustard didn't please him either!!! Within the initial few mouthfuls we decided to relay our disappointment to the waiting on staff and all, but one, took our complaints on both respectfully and professionally. Our room was big but all the paintwork is in need of urgent attention. Breakfast not included but theres loads of places like a minute walk away, Jordanbu7529rv, it's experiences like yours that really keep us motivated! Review. Enjoy a restful nights sleep in one of our en-suite rooms, which include high-speed WiFi, TV's and tea/coffee making facilities. Once again; we understand the service industry and would never want to make anything harder on the waiting on staff when the food isnt up to the scratch in which it is priced. We charge 15.00 per night. This place serves perfectly cooked fish cakes, soup and fillet steaks.Nothing can be better than ordering good cheesecakes, sticky toffee pudding and fruitcake.Delicious beer, cider or ale are what may make you return to this spot. Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. I reported that the hot water tap in bathroom was dripping badly so someone came up and turned it off so tight that we couldn't use it. Grove Hotel, High Street, St Davids, SA62 6SB. A mish mash of carpets which were threadbare in places, painting on beam in restaurant not finished, exterior paintwork peeling off. A mish mash of carpets which were threadbare in places, painting on beam in restaurant not finished, exterior paintwork peeling off. 17/06/2022 Guests submit their subscores and their overall scores independently theres no direct link between them. is having a refurb but this is no excuse for forgetting about the cleanliness of the toilets. To see correct prices and occupancy info, add the number and ages of children in your group to your search. We gave up waiting to order desserts,shame as roast was nice.More, We came for my parents anniversary and were not disappointed at all!! Approximate prices in SEK for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. Friendly, attentive service. This place offers you to try good fish cakes, fillet steaks and sausages. There are more places to choose from in the, Frequently Asked Questions about The Grove. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. That's why our menus are filled with the very best dishes for everyone to enjoy! Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. My gammon was okay, but the peas were overcooked, and the chips slightly under done. Then look no further than The Grove, a dog friendly pub with rooms that brings the best of St. Davids to your doorstep. The hotel has an acre of walled gardens and a restaurant and bar for drinks and dining. Get Directions. Thank you so much for your kind words it really means a lot. She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. I speak from myself and my partner being current restaurant managers ourselves and we understand the awkwardness and disappointment that a customer complaint leaves a business at the end of the night but this was too much to not bring to the attention of both the business and waiting on staff. Note: your question will be posted publicly on the Questions & Answers page. Hotel chain/brand: Call in or visit our website for details www.grovestdavids.co.uk I ordered gammon steak. 15 tables in restaurant, only one other occupied. Breakfast bacon never cooked crispy despite requested, butter hard, no separate knife to butter toast. 15. Spoilt our weekend, worried about where we would sleep without belongings and significantly no medication. Poor food and an even worse effort by the lead waitress. We ordered our starters and main first which was very nice Our family rooms offer the perfect solution for a busy family looking to unwind after a long day. She reluctantly agreed to take our mains off our final bill as we had only eaten around 2/3 mouthfuls. Smoke detectors will make your stay saver. Only a customer who booked through Booking.com and stayed at a specific property can write a review. The chicken was brutally overdone (it seemed microwaved by the charring) our collective peas over all dishes were hard and my steak (which I asked for very rare) was well done/very well. High Street, St. Davids SA62 6SB Wales +44 1437 720341 Website + Add hours. Which landmarks should we visit during our stay in the 3-star Grove? We booked a table of four this evening and were greeted by a very polite waitress who took our drinks order. Our team checks each review posted on the site disputed by our community as not meeting our. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Yes the hotel has a car park which is complimentary to guests. Are you sure you want to delete this question? Are you sure you want to delete this answer? Just a 15 minute walk away from Caerfai Beach. I reported that the hot water tap in bathroom was dripping badly so someone came up and turned it off so tight that we couldn't use it. I am trying to book a venue for 26th May 2018 for a sit down meal at around 4pm for a walking group. Get quick answers from The Grove staff and past visitors. Many thanks, Grove Hotel has rooms with private bathrooms that feature free Wi-Fi internet access and flat-screen TVs. Grove Hotel, High Street, St Davids, SA62 6SB. Once again; we understand the service industry and would never want to make anything harder on the waiting on staff when the food isnt up to the scratch in which it is priced. MEXICAN NACHOS Located on the A487, ideal for those travelling through Wales. Sleep soundly in a king-size Hypnos bed, on the Beaumont mattress, which is filled with a wool-silk mix and has a surface which regulates your bodys temperature. . Pleasant dining room. Absolutely clean and litter box trained. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. The room features an en-suite bathroom, as well as everything you could need to enjoy your stay, including Freeview TV, free Wi-Fi, tea and coffee making facilities and a hairdryer. Not nice at all. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. add sliced California avocado. Outside The Grove has plenty of free parking and a large, verdant walled garden with lots of seating. Dont forget to sip, say cheers or wash it all down with your favourite drinks. I speak from myself and my partner being current restaurant managers ourselves and we understand the awkwardness and disappointment that a customer complaint leaves a business at the end of the night but this was too much to not bring to the attention of both the business and waiting on staff. Highly recommend, Travelled here from cardiff excited or the Sunday sharing roast but left DISGUSTED and dissatisfied was served rotten potatoes as roasties I actually mean ROTTEN grey and guey inside and the 1 had wite around the outside where it was gone off don't no howsome1 can actually cook these clearly knowing there where fit for the bin and you could tell they where reheated aslo. Additional sorting options might be available (by type of traveler, by score, etc). Tables were horribly sticky. It was all a bit "transport cafe" . Told to use side door in the evening as she was locking up soon and going, bar would be alarmed. Thank you again for letting our team know how we did! Finally, and once again, I hate the idea of giving an eatery a bad review but a truly pants effort by the lead waitress and kitchen. It had dried out. We left the meal and went to The Bishops which was very nice. Katie T, we're so glad that we were able to go above and beyond your expectations! . We take her on a lead etc. Wireless internet is available in the entire hotel for free. It was all a bit "transport cafe" . Kind Regards Mrs T Howells. The roast potatoes were barely roasted. The Grove provides such room types as Double Room, Twin Room and Family King Room. Within the initial few mouthfuls we decided to relay our disappointment to the waiting on staff and all, but one, took our complaints on both respectfully and professionally. The bed was comfortable, shower good, room made up each day and staff polite but that's where it stopped. more. Had to have 3rd choice on menu as other options not available I reported that the hot water tap in bathroom was dripping badly so someone came up and turned it off so tight that we couldn't use it. the top and the Yorkshire pudding was chewy. Would you be able to cater for approx 40 to 50 people . A mish mash of carpets which were threadbare in places, painting on beam in restaurant not finished, exterior paintwork peeling off. Within the initial few mouthfuls we decided to relay our disappointment to the waiting on staff and all, but one, took our complaints on both respectfully and professionally. add applewood smoked bacon. The accommodation offers 11 rooms with an ironing set, and such modern conveniences as a flat-screen TV with satellite channels. Are there any historical sites close to The Grove? This includes an en-suite bathroom, Freeview TV, free Wi-Fi, tea and coffee making facilities, and a hairdryer. The Grove Hotel is perfect for a warm welcome by the seaside after a walk by the coast. served with your choice of Hoogly Tea. Poor food and an even worse effort by the lead waitress. Most vegan options gone. Will go again if we are in the areaMore, called in with my husband and very nervous dog we felt very welcome staff very friendly and attentive and gave my dog a very welcome bowl of water clean and comfortable surroundings will be back to eat knowing how dog friendly and welcoming it isthank youMore, Had an evening meal here, very friendly staff, no long wait for the food and steak was cooked exactly as requested. Treleddyd-fawr is about 25 minutes by foot from this St. Davids property, while Whitesands is approximately 10 minutes' ride away. The waiter at the Grove (who was on his own) was very nice, we were only sorry that he had to take our complaint.More, Booked Sunday Lunch, very nice, freshly cooked. Assorted Sandwiches, Cakes and Savouries, with your choice of Hoogly Tea. We were staying just up the road and after a long day, we just wanted a decent hot meal. At this place, people can enjoy the enjoyable atmosphere and lovely decor. The waitress, who I assumed was the FOH manager that night, was incredibly rude, ignorant and seemed to take our complaint to heart and had, what seemed like, a vendetta us against us. Food clearly from freezer and app menu different to table menu which means that you order things that arent available. Can she stay. Finally, and once again, I hate the idea of giving an eatery a bad review but a truly pants effort by the lead waitress and kitchen. Explore menu, see photos and read 819 reviews: "My wife's fish was overcooked and out pineapple upside down cake was burned". The Grove, St. Davids: See 576 unbiased reviews of The Grove, rated 3.5 of 5 on Tripadvisor and ranked #15 of 28 restaurants in St. Davids. Booking.com does not accept responsibility or liability for any reviews or responses. We were sat at the table with the pub dog asleep under. is having a refurb but this is no excuse for forgetting about the cleanliness of the toilets. Hi do you offer vegan options for breakfast and evening meals? What are some of the property amenities at The Grove? Phoned the hotel number off website at least 10 times, no answer. Choose from a full range of tasty continental options, including cereal, pastries, juices, fresh fruit and more. Charges may apply. Had to have 3rd choice on menu as other options not available I said "theres a dog asleep under this table" The response was, "oh he won't mind" Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Hotels with Complimentary Breakfast in St. Davids, Hotels near Oriel y Parc Landscape Gallery and Visitor Centre, Hotels near St Non's Chapel and Holy Well, Hotels near St Justinian Lifeboat Station, British Restaurants for Lunch in St. Davids, British Restaurants for Special Occasions in St. Davids, Restaurants with Outdoor Seating in St. Davids. This has nothing to do with the remainder of the FOH staff, as they were polite and dealt with our issue like champs. Scattered amongst a bar and a restaurant, 5 minutes by foot from Oriel y Parc Landscape Gallery and Visitor Centre, this 3-star The Grove Hotel St. Davids comprises 11 rooms. Served at the price of GBP8.75 per person per day husband 's steak cooked... Brings the best of St. Davids ( Pembrokeshire ) good meal at 4pm. Brought in to cover for a large group of 12 either!!!!!!!!! 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