Federal Jails Beckley FCI Address: 1600 Industrial Road, Beaver, WV 25813 Phone: 304-252-9758 More Gilmer FCI Address: 201 Fci Lane, Glenville, WV 26351 . When purchasing prepaid phone services through a mail-in purchase, please be sure to . ICS Corrections, Inc. provides secure, customized communications services to correctional facilities throughout the United States, connecting inmates with friends, family, clergy, legal advocates, and other members of their support community. The West Virginia Division of COST COMPARISON - Why this makes sense 300 long distance mins (20 calls) costs you $346 a month, 300 local mins with InmateAid costs $46 + $19.95 = $65.95, YOU SAVE $280.05 per month; $3,360.60 per YEAR. to provide this important service to the AICs, their Friends and Family members and to the public of the great state of AIC communications account deposits can be made online at the link below, Lobby Kiosk (coming soon), walk-in location, or by mailing If you want to receive a phone call from your incarcerated loved one, you need to apply through an inmate . CenturyLink's services incorporate The ENFORCER inmate calling platform and related payment systems provided by Inmate Calling Solutions (ICSolutions). If your phone number isn't validated by December 27, 2022, you won't be able to receive calls from your loved ones. How do I leave a voicemail message to an ODOC AIC? In Arizona's prisons, inmates can make collect and prepaid calls through Centurylink telecommunications company. If you want additional help, you may text HELP to an assigned number. 3 Ways to Purchase Prepaid Phone Services. A CenturyLink partner for over 10 years, ICSolutions provides prepaid and direct billing services for friends, family members, and attorneys. If you Direct billing is available only to attorneys and bondsmen. Be sure to always include a return address. Inmates in West Virginia can The primary account holder is responsible for any deposits and/or changes made to the account. ICS Corrections offers deposit services to fund an AICs trust or communications account. Worse, the recordings were then turned over to prosecutors. telephone number by emailing a copy of a valid telephone bill and government issued ID to customer@icsolutions.com details include basic information about the county and charges, and possible Provided through ICS Corrections' billing agent ICSolutions. You need to make arrangements for bail, a lawyer, and a caretaker for your kids or pets. Receive a Phone Call This prepaid collect allows you to receive calls directly to your phone number. How do I add money to an AIC trust account? The Eastern Regional Jail and Corrections Facility's main phone number is 304-267-0046. You can learn more about funding Trust Accounts here. Maybe you need someone to bring your prescription or you need to talk to your AA sponsor. In order to receive calls from an inmate, the Texas Department of Criminal Justice (TDCJ) requires that you register and meet the following requirements: 1. How can I get a refund of an unexpired balance in my Prepaid Account with the previous communications provider? There are Three Ways to Purchase Prepaid Services: When purchasing prepaid calling services through a mail-in purchase, please be sure to include with your payment, your name, address and the designated telephone number to which you wish to receive calls. 1409 Greenbrier Street Charleston, WV 25311 (304) 558-2036 Contact Us | Site Map | Staff Directory The best way to tell which CenturyLink plan is being offered is to compare the plans available near you. Connecting inmates with their families while providing the highest level of security to correctional staff and the public. . The name on your driver's license must match the name on your telephone service enrollment. Multiple payment options are accepted, and service representatives are 100% U.S.-based. community corrections centers that help those inmates on parole or probation The information contained herein may be copied for the purpose of accompanying a publication of a related news story, news article, Television news spot or Internet news article, when the information copied contains no more than 3 (three) booking photographs unless more than three detainees are accused of involvement in a common criminal endeavor. Try again with a different email address. Yes, once your number has been validated, you may accept calls on your cell phone by setting up a The IWA also funds several services for indigent inmates including medical costs and release assistance. Who do I contact about receiving calls from the Oregon Department of Corrections (ODOC)? WV DCR Prison Phone Rates - Effective Through 2-12-2020, WV DCR - Century Link Contract - 2015-2020, WV Regional Jail Authority GTL Contract Through 8-31-2019, WV DCR - Century Link Contract Extension Through 2-14-2020, 021515 WV DOC ICS Contract with CenturyLink, WV Contract With GTL Extension Through 3-31-15, WV Contract With GTL Extension Through 12-31-14, WV Contract with GTL and Renewal Through June 2012, West Virginia GTL Contract Extension through 6-30-2014, WV Contract with GTL Renewal Through June 2013, WV DCR Century Link Commission Data 2014 - 2019, 2010 Skamania County, WA contract with C-Tel part III, Letter to Governors Cuomo and Hutchinson Regarding Affordable Prison Communication Services, California Public Utilities Commission - Ruling Denying PPI Motion to Compel GTL to Respond to Data Requests 4-27-21, Comments of Prison Policy Initiative Before the Iowa Utilities Board 03-18-2021, Report and Order on Remand and Fourth Further Notice of Proposed Rulemaking, Federal Communications Commission, 2020, Letter to FCC - Protect Incarcerated People, 2020, HRDC joins application to file amicus brief in re county inmate telephone services case in CA, HRDC press release on Securus/ICSolutions merger, HRDC accuses FCC chairman of having conflict of interest, PLN criticizes non-disclosure of Securus employee at FCC hearing on cell phones, HRDC's FCC comment mentioned regarding price gouging prisoners' families, HRDC's letter to the FCC mentioned regarding VA DOC's phone rate reduction, FCC reforms applauded by HRDC's Campaign for Prison Phone Justice, HRDC's FCC comment on corruption in prison phone industry profiled, HRDC's FCC comments mentioned in article on video visitation, PLN mentioned in article about FCC action on prison phone rates, FCC Second Further Notice of Proposed Rulemaking, HRDC comment to FCC regarding WA phone rates, FCC Order and Further Notice of Proposed Rulemaking, HRDC response to FCC caps on prison phone calls, Prison Legal News cover story on the prison phone industry, HRDC comment to FCC on Further Notice of Proposed Rulemaking, PLN/HRDC mentioned in article on FCC prison phone order, HRDC reply comment to FCC on Notice of Proposed Rulemaking, HRDC comment to FCC on Notice of Proposed Rulemaking, PLN's research on prison phone rates cited in article on FCC hearing, Prison Legal News cover storyon the prison phone industry, New York City Jails Admit Illegally Recording Over 2,200 Attorney-Client Phone Calls, Maine Caps Price of Phone Calls in State Prisons and Jails, The Catalog of Carceral Surveillance: Tablet Advertising That Can Also Issue Discipline, California Court Sides With Securus in Challenge to CDCR Contract, Dealing Only Temporary Setback to GTL. 1409 Greenbrier Street Charleston, WV 25311 (304) 558-2036 Contact Us | Site Map | Staff Directory Am I able to add money to my prepaid account if I live internationally, but have a U.S. based telephone number? It is important to note that ICS is not responsible for poor quality issues related to a VOIP line and refunds will not be made for poor connection quality. Where do I learn about funding Trust or AIC Communications Accounts? This site provides information on how to receive calls from inmates at the Nevada Department of Corrections (NDOC). OZ^N76PnM7KbKR How do I add money to an AIC communications account? On top of On September 10, 2021, a California court set aside an award by the state Department of Corrections and Rehabilitation (CDCR) of a contract to Global Tel Link Corporation (GTL) for telecommunications services for California prisoners. The state has partnered with CenturyLink to provide Prepaid is the easiest way to receive calls and manage cost. If you dont wish to accept the invitation, you may ignore and delete the email. or via mail to the following address. The Texas Department of Criminal Justice utilizes CenturyLink for the inmate phone system. records. Some information, collected by almost all web servers, including: The Internet domain and Internet Protocol (IP) address of the computer you are using to access our site; The type of browser and operating system used; The date and time of use; and which portions of the website you visit, are collected. Privacy Statement | Terms of Use | Public Relations & Media, Helping Friends and Family Stay Connected. ICS Corrections, Inc. Before visiting someone in a To How do I conduct a video interactive phone (VIP) call? You must review and accept our Terms of Service and Privacy Policy before using our Imagine youve been arrested and are sitting in county lock-up. Arizona Customers. Once the account is set up you will be able to send and receive messages from the AIC and send messages and photos to the AIC. Debit (Inmate-Prepaid) A CenturyLink partner for over 10 years, ICSolutions provides prepaid and direct billing services for friends, family members, and attorneys. International Calling Rates Country Specific. family members and attorneys to visit with inmates either on-site at the facility or remotely in their home or office. ICS Corrections is not associated or affiliated with any of these services in any way. leave a voicemail, you will need to have the 4-digit PIN you created when you set up your online account and the AIC's state ID number. Prepaid Collect account through ICS Corrections' billing partner ICSolutions, by simply following the prompts Friends and family members can communicate with AICs through ICS Corrections' tablet provider, GettingOut.com. Virginia Division of Corrections and Rehabilitatio, visiting someone in a To schedule visitation, you can contact the jail at 304-267-0045. and how to save on sending greeting cards, magazines, books and photos, West Virginia Department of Corrections: The Eastern Regional Jail and Corrections Facility is one of 12 regional corrections facilities in West Virginia. <>stream Recipients of these calls may include friends, relatives, and attorneys. West Virginia Division of Corrections and Rehabilitation makes no warranty, that the materials contained within these pages are free from copyright claims, or other restrictions or limitations on free use or display. If your phone number is validated, "Phone Validation Complete" will be displayed under Oregon Department of Corrections - OR. To request a refund by phone, call 888-506-8407. Read this telling article about the "Criminal Cost of Talking to a Loved One Behind Bars". h7j?tO.,%8U#G)80w+(-|Ijd |RUqq;Zd\E_J^ |>9O.E :\mhE(udnkS-~ is the state agency in charge of inmates, correctional facilities, and inmate Copy of phone bill which includes your billing address. To complete this action, click, After you have validated your phone number, you can log into your account at. Yes. The telephones are answered from 8 a.m. to 4 p.m. Monday - Friday. Lakin Correctional Center and Jail Oregon Customers. 2021. Inmates can use money in their inmate banking account to purchase debit calling time through the Inmate Store at the NDOC facilities. These services include secure telephone calls, voice messaging, e-messaging, video visitation, and more. or via mail to the following address. Worse, the recordings were then turned over to prosecutors. Imagine youve been arrested and are sitting in county lock-up. Facility Name. A CenturyLink partner for over 10 years, ICSolutions provides prepaid and direct billing services for friends, family members, and attorneys. On the last day of 2021, the New York City Department of Correction (DOC) revealed a stunning privacy breach: Over 500 detainees in city jails had their calls to their attorneys recorded. Inmate Telephone Account Refund Request form The refund request form must be PRINTED and READABLE. 021515 WV DOC ICS Contract with CenturyLink; Utah. Once your account is created, you can add funds to your account and begin communicating by sending messages or photos. It allows scheduled 30-minute visits via webcam for inmates to communicate with their friends and family members for $10.50 a session. Blocks on types of phone numbers (such as 800 numbers) or selected phone numbers The West Virginia Division of Corrections has a contract with CenturyLink for calling and account billing services. You can establish prepaid inmate calling accounts to set up phone calls. Once you are registered, you will be able to schedule a video interactive phone (VIP) call. On the last day of 2021, the New York City Department of Correction (DOC) revealed a stunning privacy breach: Over 500 detainees in city jails had their calls to their attorneys recorded. ICS Corrections, Inc. can connect inmates with friends and family via secure telephone calls, voice messaging, e-messaging, video visitation and more. Due to the high cost of provisioning a Special Connect Phone Number, there is a non-refundable processing fee of $14.99 that would be deducted from any Refund. Recipients of these calls may September: Letter to Governors Cuomo and Hutchinson Regarding Affordable Prison Communication Services April: California Public Utilities Commission - Ruling Denying PPI Motion to Compel GTL to Respond to Data Requests 4-27-21 Friends or family can fund calling accounts using a direct-dial "voice response" (IVR) number, a web-based portal, or by contacting Customer Support agents. Western Regional Jail and Correctional Facility, Copyright 2008 - 2020 SaveOnPrisonCalls.com, Central Regional Jail and Correctional Facility, Eastern Regional Jail and Correctional Facility, Huttonsville Correctional Center and Jail/Huttonsville Work Camp, McDowell County Corrections/Stevens Correctional Center, Mount Olive Correctional Complex and Jail/Slayton Work Camp, North Central Regional Jail and Correctional Facility, Potomac Highlands Regional Jail and Correctional Facility, South Central Regional Jail and Correctional Facility, Southern Regional Jail and Correctional Facility, Southwestern Regional Jail and Correctional Facility, Tygart Valley Regional Jail and Correctional Facility, Western Regional Jail and Correctional Facility, Talk more for less with a local phone number. Click here for a printable PDF of this image. If you accept, you may then log in to your existing GettingOut account or create a new account on the website at GettingOut.com. How do I communicate with ODOC AICs when I have an international phone number? The West Who do I contact to block or unblock my number from Oregon Department of Corrections AICs? The inmate can then make calls to any telephone numbers that are not restricted by the facility, including your telephone number. Using the prison search, you can Rate excludes CTl Fees not to exceed $3.00/mo/line* Offer Details Voicemail messages are only $0.50. Maybe you need someone to bring your prescription or you need to talk to your AA sponsor. Send Magazines. or defining marks. 853, a new law capping the cost of calls in state prisons and county jails. CenturyLink outages reported in the last 24 hours. Temporary or permanent denial of phone usage rights for such reasons as disciplinary problems or requests by a called party. Put in your inmate's name to find them and click on them. and tablet services. Worse, the recordings were then turned over to prosecutors. Inmate Calls For The Lowest Rates With GlobalTel. 4374 East Butte Avenue, Florence, AZ, 85232. You need to make arrangements for bail, a lawyer, and a caretaker for your kids or pets. Every facility is unique, with rules and policies custom to each environment. All international calls are paid for by the AICs Communication Account. The West Virginia Division of Corrections and Rehabilitation makes no warranties or promises of any kind concerning the accuracy, completeness, or suitability of the information contained herein. Simply call 888-506-8407. Downdetector only reports an incident when the number of problem . Some phone providers may block this type of call. Available at select facilities, e-messaging allows you to communicate through secure e-mail. Check Availability by address: Ways to order CenturyLink: (855) 648-1477 Check Availability CenturyLink Internet Speeds CenturyLink offers two forms of wired internet: DSL and fiber. Commissary Order Management , you must fill out an application and be approved. see much more than just their criminal history, and it only takes a few If a called party blocks their phone number in error, you should call customer service at 888-506-8407 to remove the block. West Virginia Division of Corrections and Rehabilitation does not use the information automatically collected to ascertain your personally identifiable information. tablet services. Limits on length of calls (currently 30 minutes maximum). records. location code. To set up a phone account with CenturyLink visit their website or call 1-888-506-8407. minutes. For Prepaid customers, please call 888-646-9437. You will receive a monthly invoice detailing your calls. Oregon DOC Tablet Services have transitioned. File a complaint online at https://consumercomplaints.fcc.gov By phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL 1-844-432-2275 By mail (please include your name, address, contact information and as much detail about your complaint as possible): Federal Communications Commission Adult in Custody (AIC) populations at the Oregon Department of Corrections facilities. Over the phone: Call (866) 345-1884 to send money with a credit or debit card. Colorado Customers. 1409 Greenbrier Street Charleston, WV 25311 (304) 558-2036 Contact Us | Site Map | Staff Directory How do I validate my phone number to receive calls from the Oregon Department of Corrections (ODOC)? Available only to attorneys and bondsmen, Direct Bill enables high volume customers to pay for calls using a separate monthly bill. Yes, as long as you have a U.S. based credit card registered to a U.S. based address. other requirements. G_ .SM;zZk:t1bp~ p@Dromt.>|\ =:;}+>B09 F2[ wK>VKq`m8?3Jgo|[{2j*6w1D q 'yoal-.iq9>l(RIk =qZtZ6gUs5Y8f{x skVaO e}xt&}^1-Ya2;x-?,&BE2u2#. My phone call was inaudible or was disconnected prematurely. How do I purchase prepaid calling services? release date. Salem Correctional Center and Jail It is common for some problems to be reported throughout the day. Inmates are not permitted to receive phone calls. Securus provides friends and family of Texas Department of Criminal Justice (TDCJ) inmates with account support for calling services. during your first accepted call or by funding your account at www.icsolutions.com. 4 0 obj The services provided by CenturyLink to the friends and family members of Idaho inmates include secure telephone calls, voice messaging, e-messaging, video visitation, and more. You may also submit your request via our Contact Form, or in writing to: Be sure to include your name, address, and the Prepaid Account phone number with an e-mail or mail-in refund request. Home Phone service | CenturyLink Internet + phone. ADC has a contract with Centurylink, whose official billing agent is ICSolutions. Friends and family members will be required to provide a credit/debit card number (for authorization purposes only), The only way to save big on local and long distance inmate calls is by using GlobalTel. To set up a direct billing arrangement, call 800-464-8957. International calling rates vary by country. Colorado Customers. The email invitation via our closed Contacts application which will include a link to GettingOut.com. Sonoma County Jail Inmate Telephone and Commissary - Grand Jury Report 2020-2021, September:Letter to Governors Cuomo and Hutchinson Regarding Affordable Prison Communication Services, April:California Public Utilities Commission - Ruling Denying PPI Motion to Compel GTL to Respond to Data Requests 4-27-21, March:Comments of Prison Policy Initiative Before the Iowa Utilities Board 03-18-2021, FCC Public Notice Re Acquisition of Legacy Inmate Communications by Global Tel Link 2020, Agreement between the City and County of San Francisco and Global Tel*Link, July:Report and Order on Remand and Fourth Further Notice of Proposed Rulemaking, Federal Communications Commission, 2020, April:Letter to FCC - Protect Incarcerated People, 2020, Letter to US Conference of Mayors - COVID-19 phone costs, 2020, Letter to National Governors Association - COVID-19 phone costs, 2020, Letter to National Sheriffs' Association - COVID-19 phone costs, 2020, Highest 2019 Reported Charge for a 15-Minute Call by Facility Location, October: HRDC joins application to file amicus brief in re county inmate telephone services case in CA,HRDC files joint amicus brief, April:HRDC press release on Securus/ICSolutions merger, August:HRDC accuses FCC chairman of having conflict of interest, April:PLN criticizes non-disclosure of Securus employee at FCC hearing on cell phones, January:HRDC's FCC comment mentioned regarding price gouging prisoners' families,Comment regarding prison reforms,HRDC's letter to the FCC mentioned regarding VA DOC's phone rate reduction, October:FCC reforms applauded by HRDC's Campaign for Prison Phone Justice,HRDC's FCC comment on corruption in prison phone industry profiled, January:HRDC's FCC comments mentioned in article on video visitation, November:PLN mentioned in article about FCC action on prison phone rates, October:FCC Second Further Notice of Proposed Rulemaking, September:HRDC comment to FCC regarding WA phone rates,FCC Order and Further Notice of Proposed Rulemaking, January:HRDC response to PayTel comments,HRDC response to FCC caps on prison phone calls, December:Prison Legal News cover story on the prison phone industry,HRDC comment to FCC on Further Notice of Proposed Rulemaking, September:PLN/HRDC mentioned in article on FCC prison phone order, April:HRDC reply comment to FCC on Notice of Proposed Rulemaking, March:HRDC comment to FCC on Notice of Proposed Rulemaking, January:PLN's research on prison phone rates cited in article on FCC hearing, December:FCC Notice of Proposed Rulemaking, October:HRDC response to Global Tel comments, April:Prison Legal News cover storyon the prison phone industry. Restrictions To set up a new family plan or to make changes to an existing one, please click the button below, then print and fill out the form. If it is determined that the problem was not caused by another external factor (for example, a bad cell phone connection), our Customer Care Representative can credit phone services back to the account that was used for the call. $ 45.99. I am an attorney or bail bondsmen. make outgoing calls only. Family and friends must set up a prepaid account with CenturyLink to receive calls from an inmate. CenturyLink You can receive an automatic refund from your CorrLinks messaging account. Include your name, address and the phone number associated with the Prepaid account. Offender Calling and Video Visits The WV Division of Corrections has contracted with GettingOut to provide calling and video visits to inmates. Staying in touch with your loved one is important. By phone: Toll-free customer service is available at. For information on validating your phone number, click the button below. Please click here to view the rate table. To leave a voicemail, you will need to Can I save money by subscribing to a discount jail calling service? Call 800-464-8957 Voicemail Once your phone number is validated and funded, you can leave a voicemail message for an AIC. Discover how to make CenturyLink your local Internet provider. What other restrictions are there on calls from ODOC AICs? The following restrictions may be applied by the WVDOC to inmate calling: It is common for some problems to be reported throughout the day. Privacy Statement | Terms of Use | Public Relations & Media, Phone, video interactive phone (VIP) calls & Voicemail, International Accounts, Calls, and Funding, Step by Step Instructions for Phone Validation. To fund an AIC's Communications Account when located internationally, you may send a money order or cashier's check from a U.S. based bank in U.S. dollars and mail it to the facility at the address located below. This account will be automatically created when you register with the Friends & Family Enrollment Center. Limits on number of inmate calls or total monthly call minutes 3 Ways to Purchase Prepaid Phone Services. Calls can disconnect for a variety of reasons including: The following restrictions may be applied by the ODOC to AIC calls: No. awaiting trial. Huttonsville Correctional Center and Jail/Huttonsville Work Camp Arizona State Prison Complex Eyman - Rynning Unit. by phone, using an online portal through ConnectNetwork Over the phone: Call Telmate customer service at (866) 516-0115. check in regularly and obtain the proper court-ordered housing, employment, and How do I get a refund for unused Prepaid services once my loved one is released? Colorado Customers. phone number; however, you will still have to fund the vendor account at www.icsolutions.com in order to receive calls to your validated number. The Clark County Detention Center is equipped with TTY machines to accommodate hearing impairment. The results will show the offenders ID, a mugshot, their full name, and a Any unexpired prepaid funds paid to the previous communications provider cannot be used on the new ICS Corrections communications system. Deposits into an inmate's Trust/Commissary account can be made using Viapath's online payment portal called ConnectNetwork, www.ConnectNetwork.com, using the Kiosk located in the Stevens Correctional Center lobby, on the toll-free automated phone system at 888-988-4768, on Viapath's Mobile App, or by sending in a money order using the form below. Information on the West Virginia Division of Corrections and Rehabilitation's Computer Systems is made available as a public service, without express or implied warranties of any kind. Friends and family can contact CenturyLink to add or when you want TV and home phone services. That's an 8% surcharge. Limits on number of calls to the same number in a given length of time. Once an account is created, you will then select "Validate Phone Number" from the "What would you like to do?" The presence of an individual's information on this site is not an indication of guilt or innocence of crime. and ask them to add your email address which generates an invitation. Copy of one of the following: Drivers License/ID/Passport. You can visit the CenturyLink Public Communications Portal for more information about their calling system. Texas Inmate Telephone Account Refund 4000 International Pkwy Carrolton, TX 75007 Online Debit Refund Form: The following restrictions may be applied by ODOC to AIC calling: Yes, if your phone number isn't validated by December 27, 2022, you won't be able to receive calls from your loved ones. Please send the information located below to customer@icsolutions.com: Log into your account with ICSolutions. The state has partnered with CenturyLink to provide inmates with call services. inmates with call services. To get the automatic refund, you will need to close your CorrLinks account. calls until your phone number has been validated. Can I get a refund if I close a Prepaid Account? The West Virginia Division of Corrections and Rehabilitation disclaims legal responsibility for any information, materials or services made available on external sites, and for the personal opinions of individuals posted on any site, regardless of whether the West Virginia Division of Corrections and Rehabilitation operates the site. *Cost for international calls varies by country. No monthly spending limits. Janet Mills (D) approved H.P. courts, and confinement facilities. Note: You will need the inmate's TDCJ ID number to register to receive telephone calls from him or her. If you elect to close a Prepaid Account, you may request a refund of an unexpired balance. Called parties can make payments directly to an inmate's calling account, or take advantage of a Prepaid Collect calling plan to accommodate calls to cell phones or accounts with credit issues. Of reasons including: the following restrictions may be applied by the Communication! 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To ascertain your personally identifiable information downdetector only reports an incident when the number of problem provides information on site! Virginia Division of Corrections has contracted with GettingOut to provide calling and video visits to.., as long as you have validated your phone number, click, After you have validated phone. Stay Connected calls can disconnect for a printable PDF of this image of these services in way... Prison Complex Eyman - Rynning Unit support for calling services ODOC AICs when I an! Of this image an assigned number copy of one of the following: Drivers License/ID/Passport %! Your AA sponsor to AIC calls: No trust Accounts here visits via webcam for to! Texas Department of Corrections - or on calls from ODOC AICs when I have an international phone number, may! Telling article about the `` Criminal cost of Talking to a U.S. based address ( NDOC ) s prisons inmates... Debit calling time through the inmate Store at the NDOC facilities, the recordings were then over! Maybe you need to talk to your phone number remotely in their home office...