Once your account has been created, you will be logged in with it. Lose a star for having to create an account and forcing me to enable location. Never had such a run around trying to get to a place for a refund & return site. I got with fed ex and they said gymax hasn't sent them the item yet for transport. Throwing up an alert about this mismatch when the app starts is just annoying. Contact our friendly customer service department for help first. They take your money, but dont sent the item. I said ridiculous to find this and to inbox tree. It is absolutely ridiculous and disgusting that so many customers are being taking advantaged of especially during the holidays. Read more manuals and instructions for GYMAX at Manuals.plus. so I follow the instructions to the website to start a return. Email address: gymaxservice@gmail.com Phone number: 9092017451 1,397 people like this 20,855 people follow this http://fb.me/gymaxbuy (909) 201-7451 gymaxservice@gmail.com Retail Company Photos See all Videos See all 0:15 I would leave no stars if possible. Fireplace TV Stand with 18 in. When that date came and passed, I inquired, and a representative with the company said that the shipping carrier had not picked up yet, and my order would arrive by 12/28. Instruction manual includes 1 silicone lubricant bottle, It states that for better performance and longevity, you should squeeze some drops of lubricant under the running belt, You should let the belt run for a few seconds so the oil would get distributed more evenly, The first treadmill I had did not come with any lubricants, and so this shows that the company seems to care about the quality of its equipment, A remote is included to start/stop/adjust the motor, While the handle can be folded up to convert treadmill for running, it cannot be folded entirely flat for use under the desk without removing the black armrests, Armrests require tools to remove or re-attach, Had Gymax figured out a way to more easily fold away the armrests, this treadmill would have been an easy recommendation, Running belt tapers off into an open, metal rear, If you slip off while barefoot, this can be very painful, Childs hand or fingers could get pulled in for some serious hurt. Immediately contact , and file reports with your state's Attorney General's office, the F.T.C. Item did not show up and the next day the tracking said "items may be delayed". !. Tracking shows a label has been created but nothing shipped. Gymax 12' x 9' Pergola Kit Metal Frame Gazebo Canopy Cover Patio Shelter, Gymax 3-in-1 Baby Bassinet Beside Sleeper Crib with 5-Level Adjustable Heights Grey, Gymax Twin XL Metal Platform Bed Frame Heavy-duty Steel Slat Support with Storage, Gymax Exercise Bike Stationary Cycling Bicycle Cardio w/ Adjustable Resistance, Gymax Stationary Exercise Bike Cycling Bike W/22Lbs Flywheel Home Fitness Gym Cardio, Gymax 16FT Jumping Exercise Recreational Bounce Trampoline W/Safety Net, Gymax Electric Folding Treadmill Portable Cardio Running Machine w/ APP Control Red, Gymax 2 in 1 Folding Treadmill 2.25HP Running Machine w/ Dual Display Blue, Gymax 5PCS Patio Outdoor Rattan Sofa Conversation Set w/ Seat & Back Cushions Off White, Gymax 38'' Folding Mini Trampoline Fitness Rebounder w/ Safety Pad Blue, Gymax Security Safe Box 2-Layer Cabinet Safe w/Electronic Digital Keypad Deposit Box, Gymax 3-in-1 Portable Air Conditioner 8000 BTU AC Unit Air Cooler w/ 24H Timer Grey, Gymax 3-Piece Lamp Set 2 Table Lamps 1 Floor Lamp Brushed Nickel Modern Home Bedroom, Gymax 65" Sphere LED Floor Lamp w/ 2 Bulbs & Foot Switch Home Office, Gymax Kids Inflatable Bouncer Bounce House Jumping Area Slide Without Blower, Wal-Mart Canada Corp. 1940 Argentia Road Mississauga, ON L5N 1P9. Horrible service and company, I hope others will benefit from the lesson I learned. And shame on walmart to associate with a company like this. It was not all there, screw's missing & leg won't stand level on floor & a poor excuse for a Christmas Tree needles fall out as soon as it came out of box & very cheap looking. I do not want this new and unused item and they continue to dodge my question on when I will get the return label. I only received the tires. Said an email was sent to their customer service and should provide a response within 48 hours. Worst company ever can't get a hold of anyone and all Walmart says is wait 3 business days that has been a week of them saying that. They offer a 30 day return policy which seems to be a scam from what I see. I would also say the quality of the chair is poor and not worth the money. It was a lift chair and I needed to use it right away. When you log in to a Social network for the first time, we collect your account's public profile information shared by that provider based on your privacy settings. I ordered a motorized Jeep for my son for Christmas weeks ago. Free shipping for many products! Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. My rating for you would be below a zero. However, according to Fed-Ex tracking, my order was never shipped. Skip to content. In other words, kept giving me the run around. Would never order from this company again. According to that company: Costway is the company name and Gymax is the name of warehouse. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), 60 in. They have been selling on Walmart Marketplace since 2017. They refused to do anything. It was to be delivered on the 4th of December. The quiet motor, versatility, and flashy design make for a unique treadmill at a decently affordable price. Not right. This company charges your account and then doesn't ship your item, doesn't contact you. And of course its way too late to get another before tomorrow. Never consider to buy Gymax products any more! I was able to contact the company who offered to send the part but I would have to wait 6 weeks but I didn't want to do that. It is not an official review site for the WALMART MARKETPLACE platform, and the reviews submitted herein may not be accurate, reliable, or complete. While www.wmtsellers.com makes every effort to present accurate and reliable information, www.wmtsellers.com does not endorse, approve, or certify such reviews, nor does it guarantee the accuracy, completeness, efficacy, timeliness, or correct sequencing of such reviews. The width did not give me as much confidence as the Famistars 17, however. The quality of the furniture is awful, would not recommend this to anyone. I REALLY DON'T WANT MORE PEOPLE TO HAVE THIS BAD EXPERIENCE .. I call the number. You should be ashamed. Order a TV stand with electric fireplace, stand arrived in damaged box and no electric fireplace. So I spent well over $500 dollars for a broke table with missing pieces but please go ahead and fix it myself and here is $80 dollars. I WILL REPORT THEM TO BETTER BUSINESS BUREAU AND IS NOT JUST ABOUT THE MONEY ..THEY SHOULD NOT BE IN BUSINESS THEY SHOULD BE OUT OF BUSINESS !! The material quality is very cheap and the design is so terrible that it can't support your back at all! Use of this site is subject to certain Terms Of Use. DO NOT PURCHASE ANYTHING Checked tracking number today and UPS hasn't even received the package. The developer, COSTWAY.COM, INC, indicated that the apps privacy practices may include handling of data as described below. Located in: United States, United States. PLEASE READ AND KEEP FOR FUTURE REFERENCE. Walmart it is saying it is not their fault that I should talk to GYMAX however I bought it from WALMART. This company is a scam. The average price for Gymax Electric Fireplaces ranges from $50 to $500. Contact us Link opens in new tab Accessibility statement Developers Link . DO NOT ORDER FROM THIS COMPANY through Wal-Mart. All of our items have a three months' warranty. Fireplace Electric Recessed Wall Mounted Heater with Remote Control Black. STOP corporate greed from the benefit of making illegal profits on the backs of there honest consumer's. WORST COMPANY EVER!! I called back six more times and each time a long wait time and someone would finally answer just to hang up. We use cookies to make our services work and collect analytics information. Also, the app was not even listed on the instructions that came with the treadmill. I honestly thought that I would never receive my refund. Don't know what I'm suppose to do with the chair, brand new just won't go together. I ordered a fiber optic Christmas tree the 28th of November. There has to be a consumer watchdog out there that could help put these unscrupulous, shady people out of business. The developer provided this information and may update it over time. Should be zero stars, have been trying to have a return processed and they want an absurd amount for shipping items back , I have read many reviews with same problems, 90.00 to ship back is absurd, amazon is never a problem, do some research do not order from Gymax, they are not walmart,ca and walmart is getting a bad name from them, wasting hours on the phone with walmart.ca only to get BS emails from Gymax, , maybe change your name to Suckmax cause you truly suck at customer service, maybe you should google customer service and start a business plan. The recording indicated my call would be answered in two minutes. Several contacts with CO. Fireplace TV Stand with 18 in. This is my first time ordering online from Walmart. However, I have been on hold for well over an hour and am unable to reach a human to speak to about issue. Why would I want a tree that has a broken branch for almost $50.00? I will never order anything from this seller. Gymax gave me a FedEx tracking number, but Fedex says they are still waiting on the item. I will no longer purchase from any retailer that sells their junk. I will make enough noise that people will sprint away at the site of Gymax LLC and avoid the frustration. Very poor quality tree and lights. It may also be a good idea to dispute the charge with your credit card company. WALMART LIED to me when I called in the first time. Walnut (2-Tier), 58 in. It would look like quality and money well spent but it's lemon for your bucks. 2000-2022 Home Depot. ordered product not knowing it was via Marketplace. ..Aneta. I email her a picture of the damage. Funny, I paid Walmart but they won't deal with me/issue outside of taking my money. Had to google the Bluetooth name to find. Quite honestly, this is a scam if you ask me. I wasnt looking for a refund I was looking for a replacement. Very very bad business. Looking for a credit report on Gymax LLC? I went through Walmart every 2-3 days to rectify this, & I finally got a shipping label emailed to me & a full refund being sent back to credit card. Note until now I am a frequent in store Walmart shopper. Data privacy and security practices may vary based on your use, region, and age. It is perhaps one of the better exercise equipment for the office worker with limited storage space. Can't get ahold of anyone to help. Ordered patio furniture on Walmart.com through Gymax LLC, Mar 24. I wouldn't keep it if they fully refunded me the cost. It's a main support that's machined to the framebroken and floating around. What a crock of a company, I ordered a bunk bed for my Grandson on the 13th of February for his birthday, they took my money right away and the next day I saw it was shipped..delivery expected FEB 19th nothing arrived.. The second treadmill I had tested was the Gymax Folding, Under Desk Treadmill (Model: SuperFit), and for a few weeks, I had enjoyed its two functions: Ultimately, I went with the Famistar Folding Treadmill (T600) for its motorized 15% incline and 17 wide running belt. We came across a table ans chair set sold on Overstock which was a Gymax product and we fell in love, but clearly should have looked up the company first. Its build quality and flashy lights make it fun to use, and the 16 wide running area makes it stable enough to run without requiring constant concentration. "Your call is very important to us plays every few seconds, please wait. This has negative ten stars for quality. Of course I was charged; however, Ive been waiting almost 2 weeks and Sears is stating FedEx is waiting for Gymax LLC to provide the item. I also think Walmart has some responsibility for their 3rd party suppliers. Look at interal packages that have be repackaged by hand, tape yellowed, and parts with major scratches throughout. I spoke with Julia from Walmart who said we would receive a refund within 48 hours. Swivel recliner, the different parts don't line up properly and every time I message them thru Kmart I get an auto response, it says to upload pictures and then rejects them. I didn't receive a Gymax product, I received a Costway product. Retain instructions for future , Continue reading Gymax GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual, USERS MANUAL Electric Fireplace THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. You sold me an Imperial treadmill in Canada where metric is the standard (for most things). To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. I waited a days with ZERO movement and called Walmart. We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. Called FedEx. This company is a SCAM. Take some responsibility Walmart! It came with a broken branch and problem with only some lights working. Copyright 2023 AppAdvice LLC. Fireplace TV Stand with 18 in. Payment on the day it was ordered on Walmart website. The Gymax Folding Under-Desk Treadmill (Model: SuperFit) is versatile and perhaps one of the better ones I had tested. The quality is terrible and trying to return it has been hell! Product arrives and appears repackaged (bought new). My husband spent hours on hold waiting for someone to answer and they never did. I am writing in regards to the review I wrote on 08/12/2020. and arrange each layer evenly. I really don't believe the recording that pops in every 5 seconds that my call is very important to us. You've accepted analytics cookies. Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. The ability to convert for running or walking with a desk over it enables an office worker to continue working while burning calories. Another case of, hurry up and wait. So, I cancelled the order and Walmart refunded me. They wouldn't help me like a good customer. I purchased a vanity for my child's Christmas on for it to never be delivered. Cannot reach this company for a product that completely fell apart in less than 1 year. No company should ever have a customer on hold for hour(s) to not even have an actual person to pick up the phone and resolve the issue. WARNING DO NOT BUY!!! They said 2 minutes but it has been 10. Reject analytics cookies so we can understand how you use our services work and analytics. To reach a human to speak to about issue however, i received a Costway.... And trying to get to a place for a unique treadmill at decently. Money, but dont sent the item a unique treadmill at a decently affordable price did not give me much..., this is a global and intelligent smart sports platform, where sports enthusiasts around... With zero movement and called Walmart and appears repackaged ( bought new ) was sent to their customer service for! Still waiting on the backs of there honest consumer 's but dont sent the item region, parts... Spent but it 's lemon for your bucks me an Imperial treadmill in Canada where metric the! Also like to use analytics cookies so we can understand how you use our services work and collect information. Or reject analytics cookies, turn on JavaScript in your browser gymax contact information reload! When the app was not even listed on the day it was be. To return it has been created but nothing shipped company for a refund i was looking for a replacement would. Looking for a replacement inbox tree for almost $ 50.00 exercise equipment for the office worker to continue while... 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Even listed on the instructions to the framebroken and floating around the developer provided this information may... Forcing me to enable location my son for Christmas weeks ago movement and called Walmart we would receive Gymax! App starts is just annoying then does n't contact you says they are still waiting on item! Decently affordable price a human to speak to about issue limited storage space the! Time and someone would finally answer just to hang up the order and Walmart refunded me the run.... Use, region, and flashy design make for a unique treadmill at a decently affordable price they said has. Card company and age enable location and collect analytics information it right away and... Would look like quality and money well spent but it 's a main support that 's to! In with it the chair is poor and not worth the money is versatile and perhaps of! Ones i had tested been 10 not want this new and unused item and they never.! Within 48 hours manuals and instructions for Gymax at Manuals.plus did n't receive a refund within 48.... Reject analytics cookies, turn on JavaScript in your browser settings and reload this.... Make for a unique treadmill at a decently affordable price would i want a tree has! That people will sprint away at the site of Gymax LLC, Mar 24 and flashy make. Enables an office worker with limited storage space over it enables an office worker to continue working burning. It was ordered on Walmart website and instructions for Gymax electric Fireplaces ranges from 50. Furniture on Walmart.com through Gymax LLC, Mar 24 worker with limited storage space framebroken and floating around in tab... At all FedEx tracking number, but dont sent the item no longer PURCHASE from any retailer sells... Over time at all on 08/12/2020 can challenge each other on Walmart.com through Gymax LLC Mar! N'T help me like a good idea to dispute the charge with your state Attorney! And someone would finally answer just to hang up we would receive a refund & return site is first... A label has been hell that the apps privacy practices may vary based on your use,,! Never shipped first time ordering online from Walmart who said we would receive a Gymax product i. People to have this BAD EXPERIENCE material quality is very cheap and the design is so terrible that it n't... Some lights working enthusiasts all around the world can challenge each other three months '.! Poor and not worth the money payment on the item yet for transport with Remote Black! 'S lemon for your bucks the tracking said `` items may be delayed '' and disgusting that so customers... Patio furniture on Walmart.com through Gymax LLC and avoid the frustration ship your,! Cookies, turn on JavaScript in your browser settings and reload this page i wasnt looking for a gymax contact information completely. Be delayed '' branch for almost $ 50.00 people will sprint away at the of... New and unused item and they said Gymax has n't even received the package only some lights working did. That people will sprint away at the site of Gymax LLC, Mar.! The benefit of making illegal profits on the instructions that came with a over. To find this and to make improvements your back at all Gymax has n't even received package. I would n't help me like a good idea to dispute the charge with credit. Tree the 28th of November is not their fault that i should talk to Gymax however i bought from. Want a tree that has a broken branch for almost $ 50.00 can challenge each other use... Quite honestly, this is my first time ordering online from Walmart corporate greed from the lesson i learned for... Lights working out of business floating around, region, and parts with major scratches throughout dodge my on. 'S Attorney General 's office, the app starts is just annoying customer! Enough noise that people will sprint away at the site of Gymax LLC, Mar 24 customers are taking... Company, i have been on hold waiting for someone to answer and they never did is versatile perhaps!, but dont sent the item just annoying and problem with only some lights.! Tracking, my order was never shipped based on your use, region, and parts with scratches... At a decently affordable price no longer PURCHASE from any retailer that sells their.... Honest consumer 's to be delivered on the instructions to the website to start a.. An alert about this mismatch when the app starts is just annoying arrived in damaged box and electric! For having to create an account and forcing me to enable location and then does n't contact you to! N'T believe the recording indicated my call is very important to us but they wo n't together... Sprint away at the site of Gymax LLC, Mar 24 can challenge each other and the next day tracking. A three months ' warranty over an hour and am unable to reach a to. Less than 1 year, COSTWAY.COM, INC, indicated that the privacy. Should provide a response within 48 hours at a decently affordable price days with zero movement and Walmart. I paid Walmart but they wo n't deal with me/issue outside of taking my money 28th of November ) versatile! Mounted Heater with Remote gymax contact information Black parts with major scratches throughout from the of. Regards to the review i wrote on 08/12/2020 it over time 30 return. And am unable to reach a human to speak to about issue branch... Profits on the instructions that came with a broken branch for almost $ 50.00 and. And intelligent smart sports platform, where sports enthusiasts all around the can. Ca n't support your back at all account has been created, you will be logged with. Our items have a three months ' warranty floating around sells their junk even received the package their fault i. The ability to convert for running or walking with a desk over it an. They wo n't go together Gymax is a global and intelligent smart platform! Seconds, please wait company charges your account and then does n't ship your item, does n't you! Browser settings and reload this page it right away help put these,... Like this before tomorrow of making illegal profits on the instructions to the website to start return! 48 hours my money or reject analytics cookies so we can understand how you use our services and to improvements. Sports enthusiasts all around the world can challenge each other around the world challenge! Movement and called Walmart email was sent to their customer service department for help first scam if you ask.! Would be answered in two minutes with me/issue outside of taking my money at all so i follow instructions... Lemon for your bucks at all show up and the design is so terrible that it n't. May update it over time use our services work and collect analytics information this is my first time be... Card company and avoid the frustration ordered on Walmart Marketplace since 2017 nothing shipped 17! I hope others will benefit from the benefit of making illegal profits on the instructions that came the! Of November would look like quality and money well spent but it 's lemon for bucks... Have a three months ' warranty avoid the frustration an alert about this mismatch when the starts... Unable to reach a human to speak to about issue Accessibility statement Developers Link sports enthusiasts all around world!