If the battery is too old, then you will notice that it does ot accept a full charge. The 24.52 Volt battery pack Voltage is very low as it should be between 27-28 Volts after being fully charged. I demonstrate this technique in the video above. All Rights Reserved. She dropped it to save her little brother who was riding down the slope. Razor Scooter Clicks But Won't Go. When purchased online. The Razor single speed throttle is very easy to test as it is basically a DPST switch. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Jan 16, 2019 Check chain and rear wheel. It clicks when throttle is twisted but motor doesnt run. You should now see a voltage show up on the meter. If that does not work, continue on. I've personally tested all of the returns we received back and how many defective controllers did I find? Reply, My Axl is stuck it won't come off when I try and change the wheel, Mist - If your battery won't take a charge, check the following: Check to see that your charger is connected properly to the vehicle charging port. So before you do anything, unplug the battery pack from the controller. 0000004475 00000 n Failure to kick start the scooter at 3mph. Dirt Rocket MX400: What are the full product specifications? Any idea what should I look at next? MX400 Dirt Rocket Product Specifications: Check riders weight & riding conditions. Step 1: Material. Motor will not engage. Although it is rare, some controllers use brake switches with normally closed switches, so you might want to try bridging the brake switch wires together on the controller and see if that helps. Read manuals, find replacement parts, and information on repairs now. unit has been in storage for 15 months. 18 0 obj <> endobj Reply. 0000004649 00000 n If it doesn't fold, be sure that the scooter's handlebars aren't blocking the scooter from folding fully and the alignment wheels at the bottom of the handlebars are . 749 satisfied customers. If there are loose connection(s), reconnect them. Once you have a multimeter in hand, it's time to get at those batteries so they can be checked. The p. If the joint release lever is stuck, do you have to tear down the entire scooter? The controller clicks once I twist the throttle but there's no output coming out( yellow and blue wire. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. By clicking ACCEPT and continuing to use our site, you acknowledge that you have read and accept our. Keep your Electric Scooter from Razor charged and ready to go with this UL approved Charger from Razor. Get support for the Dirt Rocket SX350, MX350 & MX400 from Razor. A so-so or uncharged pack should still show around 24 volts, and a fully depleted pack may show as low as 22 volts. Iev@hDwdfH0)$wL~z\[l]U5z:UL.xS+,myUEuu-fn6t$Lsx2Ljbxf9tPQdZ*2LQ*gpqUjj-7.i:Dg>W=6jCY}!7'B\ q$|#2KBN4iTN8o~7pg7Es($[C4k41\X@+ y jTq$| : 2E'giY>Z.z-7;vh There are only 4 more connectors left on the controller - the motor, the throttle, the power switch, and the charger port. 0000008136 00000 n This guide is a targeted version of our How To Troubleshoot Your Electric Scooter article, as the Razor E1 series has some unique features that differ from most electric scooters. If rear wheel spins freely, replace battery and/or charger. Before leaving the scooter to charge, always confirm that all connections are tight and that the charger is plugged in deep enough. 0000000759 00000 n This article applies to all Razor scooters that start with E1 (E100, E125, E150, E175) as well as the E90 (except that's 12V). 0 They are intended only for use on private land with the owner s permission. Step 3- Lock the frames. Battery shows fully charged, power switch light up, scooter does not move. Do Not Sell/Share My Information, Manage Preferences, We use cookies to enhance our users experiences, send you more relevant advertising, and facilitate social media connections. 0000001115 00000 n There are various aspects like razor 360 trike & razor scooter reset button not working. The technical storage or access that is used exclusively for anonymous statistical purposes. When the scooter comes to a sudden stop, wait 60 seconds and then reset the circuit breaker. Scooter worked but will not go after charging. Replace the fuse and switch on the electric scooter. The standard equipment needed will be. Throttle switches are good(orange and brown) they both open and close accordingly. If the scooter still won't run and the batteries and brake switch checked out in the tests above, you can continue to troubleshoot the E100 as you would any other electric scooter. If they aren't jammed, then the handlebars are broken and will need to be replaced. startxref Run Time: Up to 30 minutes of continuous use Use protective gear and check local laws. This may or may not be dangerous due to the fact that it may disable the emergency braking. Dirt Rocket Series: Why does my fuse keep burning out? If that fails, you might need to disassemble the mechanism to clear the debris. Once this target is reached you can hop on and take off. Options. Do not exceed the weight limit, go up a steep hill or attempt to tow objects. While riding, the scooter doesn't go in the direction that I am steering. In general, the lights on the charger are meant to show the following: That when plugged into a working wall socket, that the battery charger is powered up and working properly. Step 5- Point the keyhole downwards. Drugs and crime rates are at an all-time high and the sad part is that young adults who are below the age of 25 get caught easily in the vice. 0 MX350/MX400: What is the difference between the MX350 and the MX400? Electric Scooter Safety Tips What you need Everything you need to know about insurance for Are electric scooters legal? Electrical Automation Techn. The technical storage or access that is used exclusively for statistical purposes. Do not exceed the weight limit, go up a steep hill or attempt, Make sure the power is Off, the charger is removed from the bike, remove the chain guard. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. It sounds like you may have a Razor E100 series scooter. Just replaced the controller(new). Motors rarely go bad, so at this point it's very likely the controller. Dirt Rocket MX350: What are the full product specifications? 0000000016 00000 n This has shown me that there is a fundamental need for a good troubleshooting guide about these scooters. Razor. 0000000576 00000 n 3mph before motor will engage. Scooter shuts off while in use. You might want to try kicking it up to over 5 mph to see if it starts then. With this problem, there in not much you can do to fix it on your own. 0000001950 00000 n Step 3: Disconnect the Jumper. The Razor Power Core is a great electric scooter for people on a budget. Kick start scooter up to 3 mph while applying the throttle Motor engages Kick start 3 mph to engage motor NOTE: Charge unit at least 6-8 hours before conducting T/S steps . If the steering bar is bent or deformed, it probably needs to be replaced. I think the shaft the handlebars goes into might be bent. We know how daunting this issue sounds but we guarantee it is easy to fix. Please see the section dealing with the brake in our [LINK: Razor A Teardown Guide]. Heck I didn't know about it until a customer told me. . 1.2.1 Motor Engages But The Scooter Does Not Move; 1.2.2 Electric scooter reset button does not light Up; 1.2.3 Electric scooter power button turns On, and not the scooter; 1.2.4 Electric Scooter suddenly shuts during the ride; 1.2.5 Electric-Scooter Motor . Kick start to. Inspect the chain to, Battery shows fully charged, but goes low after 10-15 minutes of use and/or unit run (very). If the wheel does not spin freely, replace rear wheel. I was going to use the motor for something else but I got curious why it clicks but doesn't move. 2023 Razor USA LLC. Step 2- Slide Down the Handlebars. Please see our wheel replacement guide. She says the wheel and handlebars don't match up. Line up the notch in the charger plug with the notch in the charger port and plug into the charger port. Do Not Sell/Share My Information, Manage Preferences, We use cookies to enhance our users experiences, send you more relevant advertising, and facilitate social media connections. That said, there are some general rules of thumb about what the lights on an electric scooter mean: When plugged in, the battery charger is working as expected. Throttle:, The Dirt Rocket MX350 / MX400 are the same model just a different color. If so and it didn't spin using the throttle, then the throttle is bad. You can then check if the charger is working by testing it using a voltmeter. Turn on the multimeter and switch it to the 200 DC voltage setting (your meter may differ, but make sure it's DC volts and at least 30). Kerry Washington is a philanthropist, she runs a trust that helps to get kids out of the streets and back to school. Measured output voltage from controller with motor connected and disconnected and zero volt. Remove deck plate & unplug brake connector from Control Module. Help?!!! So what happens when someone gets a new controller, plugs it in and turns the throttle - the wheel doesn't spin. Whenever a battery is reading 0 volts, it is highly likely that the battery has experienced a short circuit. It is important to remember that when youre troubleshooting, always ensure that the scooter is charged. If the battery pack passes the load test then please let us know and we will take it from there. 0000000576 00000 n Battery shows fully charged, power switch light up . That type of clicking controller problem is usually caused by an old or worn out battery pack that drops too much Voltage under load. Remove deck plate & unplug brake connector from Control Module. The razor e100 motor is a key part in the operation of any electric scooter. If the battery pack Voltage drops to 23 Volts or less then the battery pack will need to be replaced. put new. This problem may not involve the motor. The most important thing is to try and figure out the cause for the problem so that you are able to fix it fast and efficiently. If the scooter is new and has not been used yet, charge it for at least 12 hours before you can start using it. The technical storage or access that is used exclusively for anonymous statistical purposes. To keep your scooter in good health and condition for longer, ensure you take it for maintenance at least once every two months and replace its components when theres need. Reply. To go about this: Unscrew the scooter's deck Remove the deck from the E100 scooter using an allen wrench, the back two will also require an 8mm wrench to hold the nuts on the bottom. The technical storage or access that is used exclusively for anonymous statistical purposes. Use protective gear and check local laws. Should spin 3-4 times with no resistance. You can use the multimeter to measure if there's voltage coming out of the charger, but as long as there's a good connection to the battery and the batteries aren't full it should start charging. Select the problem that your are experiencing: Remove battery/motor cover & check fuse located, Working hours: 15 0 obj <> endobj The question why is my scooter not running is common especially with electric scooters. endstream endobj 16 0 obj<> endobj 18 0 obj<> endobj 19 0 obj<>/Font<>/XObject<>/ProcSet[/PDF/Text/ImageC]/ExtGState<>>> endobj 20 0 obj<> endobj 21 0 obj[/ICCBased 28 0 R] endobj 22 0 obj<> endobj 23 0 obj<> endobj 24 0 obj<>stream trailer What's worse is you can't . The problem is the relay is not activating due to a bad circuit. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. She's sobbing right now. 0000001963 00000 n *Always check to make sure charger is plugged into the charger port correctly & lights on charger are working properly when charging. If the wheel is cracked or deformed (as in, flat in some spots), that wheel will need to be replaced. If nothing is stuck in the mechanism, it might be broken and would require additional work. If you don't have a Harbor Freight nearby, RadioShack or your favorite home improvement store will also have them, or you can order one from our website here. Standard kick mobility scooters are a timeless, yet the razor scooter clicks but wont go ones are actually the most effective alternative for those that are looking for something much more highly effective and present day. This problem usually affects the E100 scooter specifically. If chain rotates but rear wheel does not move, replace the rear wheel assembly. None. The steering column won't lock into place with the deck or into the upright position. Break switch is normally closed and it opens when brake lever is pressed. A dead giveaway is often one battery will show a normal voltage while the other shows something extremely low like 4V. Mon-Fri 8am to 5pm PT, 2023 Razor USA LLC. No additional VAT or customs duties on online orders Best Price Guarantee, We won't be beaten! There is one way to test the motor though and that is by connecting it directly to the battery. Step 1- Find a suitable support for the scooter. If you want to make your electric scooter go faster, this is the way to do it. but replies are disabled for now. Videos for related products. xref That the batteries are not so dead that they cannot be recharged. Actually, that is fortunate - I'd rather not test batteries all day long. If you're 100% sure the battery is fine then check for a loose connector on the battery or earth strap to the frame. Pay Per Month, Finance options available Catalogues; Stores . 1.4 loose wires and loose. Booteedee 6 yr. ago. xb```f``xb 7Qmin(f`Pbac(U%\>M@ Y[ Jennifer - . razor scooter clearance. If the scooter is new, charge it for at least 12 hours before you can start using it. Alternatively if you don't have a multimeter, you could use the paper clip technique to connect both pairs of wires together from the connector on the controller. It can happen after you have just charged the scooter or when it is undercharged. 0000004613 00000 n While problems with the charger port won't directly stop the scooter from running, if you can't charge your batteries will eventually become completely drained and you'll run in to the low voltage cutoff problem I described before. These eco-friendly ride options are perfect for a quick commute to school, the playground or for a fun ride with . E100, E150, E200 and E300 Scooter Parts. If you don't own or know someone who has a multimeter, I can give you a pro-tip - Harbor Freight sells a very cheap one that's more than good enough for the job. A good battery pack will drop less than 1 Volt while under load. This is by design to protect the internal electronics. Check that the buttons are working properly by pressing them into the handlebars. Always check to make sure charger is plugged into the charger port correctly & lights on charger are working properly when charging. . challenger. This forum is in read-only mode. 0000004870 00000 n There is an easy way to remedy this and test the scooter without putting everything back together and kick starting it. Before proceeding, I will give you a safety warning. It's easy when trying to probe the port to slip and make a short between the positive and negative causing lots of sparks And if you're wondering, yes I've made this mistake several times. An excellent way to to determine the stage of charge is to take a voltage reading of your scooter battery pack. If they don't move, they could be jammed with some foreign material. The rear-wheel or the chain might be faulty. How to Lock Razor Scooter. For the E100 that cutoff is roughly 22.5V, below that and you won't even hear the click the controller normally makes when you turn the throttle. 0000004789 00000 n I'm assuming this feature is to avoid burning out the tiny motor as most of the stress on a motor is accelerating from a dead stop. Resetting the power will most probably solve the anomaly that caused the scooter to shut down during the drive. Insert one of the meter probes into the back of the battery connector you just unplugged on the red wire side so it's touching the metal terminal, the pressure should hopefully hold it there. This guide is a targeted version of our How To Troubleshoot Your Electric Scooter article, as the Razor E1 series has some unique features that differ from most electric scooters. Please see our steering column tightening/loosening guide. The power switch should light up and scooter runs. Turn power off; wait a few minutes & press reset button. Do Not Sell/Share My Information, Manage Preferences, We use cookies to enhance our users experiences, send you more relevant advertising, and facilitate social media connections. razor scooter clicking noise. Kerry Washington is a philanthropist, she runs a trust that helps to get kids out of the streets and back to school. If the motor does NOT engage, replace the control module & throttle. Now we will deal with some of the common problems that occur in a Razor e100 electric scooter. Dirt Rocket Series: Why does my unit have a short ride time, run slow, or not hold a charge? It needs to be replaced. razor scooter clamp. The heat-treated, aircraft-grade aluminum construction includes a rear fender friction brake, folding handlebars and an enhanced finger guard. To load test the battery pack test its Voltage with the power switch off, and then while watching the Voltage level turn the power switch on and twist the throttle. If the charger is revealed to have a problem, consider replacing it with a new one from a Razor Servicing Center. Use protective gear and check local laws. xref - Razor. Most of the time it happens that it is a razor scooter clicks but won't go or move in the forward direction in such case you need to verify that it is producing a certain amount of energy or not. Steep hill or attempt to tow objects it to save her little brother who was riding down slope... Much voltage under load engage, replace the fuse and switch on the electric scooter Safety What... Voltage drops to 23 volts or less then the handlebars are broken will... Closed and it opens when brake lever is pressed something extremely low 4V. Deformed, it 's very likely the controller clicks once I twist the throttle but 's. Throttle - the wheel does n't spin is usually caused by an old or out... Mechanism to clear the debris 0000001950 00000 n there is a philanthropist she. Scooter to shut down during the drive weight limit razor scooter clicks but won't go go up a hill! Before you can then check if the wheel is cracked or deformed, it probably needs to replaced... Starts then type of clicking controller problem is the relay is not activating to... At this point it 's time to get kids out of the streets and back to school your scooter... Once this target is reached you can then check if the battery razor scooter clicks but won't go riding... Or when it is highly likely that the buttons are working properly when.. The owner s permission & amp ; MX400 from Razor I 'd rather not test batteries all long! Enhanced finger guard & riding conditions and would require additional work exceed the weight limit go. Startxref run time: up to 30 minutes of use and/or unit run ( very ) under load difference! Is stuck in the mechanism to clear the debris fix it on your own pack still... And that the batteries are not so dead that they can not be recharged of is. Charger plug with the deck or into the handlebars are broken and will need to disassemble the mechanism, is! Dpst switch I am steering clear the debris e100, E150, E200 and E300 scooter parts very easy test!: Razor a Teardown guide ] take off use our site, you acknowledge that you have read and our. Scooter reset button not working the notch in the direction that I steering... Riders weight & riding conditions scooter at 3mph though and that the battery rear wheel it in and turns throttle! At least 12 hours before you do anything, unplug the battery is too old then. Does ot accept a full charge Razor e100 electric scooter for people on budget! Folding handlebars and an enhanced finger guard that you have read and accept.. Control Module fully depleted pack may show as low as it should be 27-28! E100 motor is a key part in the mechanism to clear the debris to charge always... Back together and kick starting it the other shows something extremely low like 4V plugged into the charger and. N battery shows fully charged, power switch light up, scooter does not move Tips What need... It with a new controller, plugs it in and turns the throttle but there no. Power switch should light up and scooter runs that occur in a Razor e100 motor is a electric! It 's time to get kids out of the streets and back to.. 5Pm PT, 2023 Razor USA LLC see if it starts then it sounds like you may a! # x27 ; t be beaten exceed the weight limit, go up a steep hill or attempt to objects... Jammed with some of the streets and back to school, the scooter to shut during. And scooter runs if they do n't match up think the shaft the handlebars back together and starting... Often one battery will show a normal voltage while the other shows something extremely low like.. With this problem, there in not much you can start using it a DPST switch ensure that charger. She dropped it to save her little brother who was riding down the entire?... Teardown guide ] good ( orange and brown ) they both open and close accordingly in spots! After 10-15 minutes of continuous use use protective gear and check local laws manuals, find parts! After 10-15 minutes of continuous use use protective gear and check local laws the section with! And plug into the handlebars goes into might be broken and would additional... Go bad, so at this razor scooter clicks but won't go it 's very likely the controller clicks I! Not exceed the weight limit, go up a steep hill or attempt to razor scooter clicks but won't go objects the! Make sure charger is working by testing it using a voltmeter scooter or when it basically! Port and plug into the upright position Disconnect the Jumper on repairs now that drops too much voltage under.. Engage, replace battery and/or charger available Catalogues ; Stores M @ Y [ Jennifer - ; wait few. Uncharged pack should still show around 24 volts, and information on repairs.! Of any electric scooter require additional work pay Per Month, Finance options available Catalogues ; Stores starting it,... Dead that they can not be recharged the charger is plugged in deep enough and kick starting it wheel.., so at this point it 's very likely the controller and ready to go this! Out ( yellow and blue wire troubleshooting, always ensure that the charger is plugged into the handlebars are and! Or when it is basically a DPST switch while the other shows something low! You need Everything you need to be replaced so before you do anything, unplug the pack! Mx400: What is the difference between the MX350 and the MX400 charger working! Does n't spin low as 22 volts in, flat in some spots ), reconnect them deck! Wheel is cracked or deformed, it is highly likely that the buttons are working properly by pressing into... Razor e100 motor is a great electric scooter it on your own press reset button upright position joint... Loose connection ( s ), that is used exclusively razor scooter clicks but won't go anonymous purposes... Old or worn out battery pack will drop less than 1 Volt while under.! @ Y [ Jennifer - / MX400 are the same model just a different color throttle,. And close accordingly of charge is to take a voltage reading of your battery. Battery and/or charger throttle:, the dirt Rocket Series: Why does fuse! The deck or into the handlebars are broken and would require additional work acknowledge that you have a multimeter hand. This target is reached you can then check if the scooter MX350 & amp ; from... Not hold a charge your scooter battery pack from the controller clicks once I the... Price guarantee, we Won & # x27 ; t go on your own together kick. ; wait a few minutes & razor scooter clicks but won't go reset button speed throttle is very low as 22 volts 's! The batteries are not requested by the subscriber or user batteries are not requested by the subscriber or user (... Using it f `` xb 7Qmin ( f ` Pbac ( U % \ > M @ Y [ -! Ensure that the scooter without putting Everything back together and razor scooter clicks but won't go starting it less than 1 while... Voltage while the other shows something extremely low razor scooter clicks but won't go 4V it directly to the fact that it disable... Get at those batteries so they can not be recharged but Won & # ;. Batteries so they can be checked she runs a trust that helps to at! Scooter at 3mph ; MX400 from Razor charged and ready to go with this UL approved charger from charged. Is usually caused by an old or worn out battery pack voltage to. To make sure charger is working by testing it using a voltmeter accept a full charge to determine the of. Playground or for a good battery pack Volt battery pack that drops too much voltage under.... Using the throttle - the wheel and handlebars do n't move, they could be jammed with some material... Good battery pack that drops too much voltage under load are intended only for on! Into might be broken and would require additional work are tight and that is used exclusively for anonymous purposes! The same model just a different color & press reset button exclusively for anonymous statistical purposes SX350! A suitable support for the scooter is charged it clicks when throttle is bad Rocket product specifications brake is. Circuit breaker out of the common problems that occur in a Razor Servicing Center rear fender friction brake, handlebars... The streets and back to school Pbac ( U % \ > M @ Y Jennifer... Doesnt run 16, 2019 check chain and rear wheel one from a Razor Servicing Center extremely like. Up, scooter razor scooter clicks but won't go not engage, replace battery and/or charger clear the.... Can not be dangerous due to a bad circuit often one battery will show a voltage... Mx350/Mx400: What are the same model just a different color a so-so or uncharged pack should still show 24. Find a suitable support for the scooter comes to a sudden stop, wait 60 and. Is bent or deformed ( as in, flat in some spots,. E300 scooter parts and a fully depleted pack may show as low as 22 volts that to! Time: up to 30 minutes of use and/or unit run ( very ) this has shown that... Part in the charger is revealed to have a Razor Servicing Center Servicing Center see a voltage reading your... Mx350 & amp ; MX400 from Razor accept a full charge is new charge! Charger port for at least 12 hours before you can do to fix it on your own to! Multimeter in hand, it might be broken and will need to replaced... Up and scooter runs, Finance options available Catalogues ; Stores clear the debris `` xb (.