Then they asked me how I have overcome objections in the past when selling a product or service. As personal finance can often be frustrating, I would take my time to listen and understand my customer's frustrations as well to show that I truly care in helping them create a solid plan moving forward. I applied online. In speaking with the client, they were very unhappy about our customer service and overall pricing. Ive inquired about pay but its gotten nowhere. If not, I then use my best judgement to determine what role or person would be best handling the duty. As Regions Bank continually builds a team based atmosphere within their branches, they want to ensure that new employees that are brought aboard are true team players that will thrive in their culture. I really like this place. It had some standard math problems and scenarios. Constant communication and flexibility was key for our success as we continually helped each other out on important things throughout the day. What in your education has prepared you to work at Regions Bank? I applied through a recruiter. The process took 1 week. The process took 2 weeks. Then they asked me how I have overcome objections in the past when selling a product or service. My personality really suits a sales based role well because I have the ability to personally connect with any person that I work closely with and I do this with a very friendly, yet professional approach. Then they asked me how I have overcome objections in the past when selling a product or service. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? He was slamming desk drawers and using really inappropriate language. Current Financial Relationship Consultant in nullnull. Each panel was interviewing for a specifc position. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area, Just interviewed recently just common sense questions. In my current role as a Financial Advisor, I work with clients that range from C-Suite Executives all the way down to entry level employees making close to minimum wage. He I applied online. We do not have advertisements on our pages but we do try to make money through paid-memberships. Answer dates might appear two to three weeks before they were published. AboutDisclaimer Contact us: [emailprotected]. I got along with the boss so it went very well. Last year, I did this with a customer that I had over a years worth of history with. I applied through college or university. What does an Financial Relationship Consultant do at companies like REGIONS BANK? While this has been very overwhelming for, and even detrimental to others that I work with, my ability to handle the stress has been very important. He started to then talk badly about our manager and I immediately cut him off. Please refer to (http://mortgage.nationwidelicensing.org) for more information. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area. Financial Relationship Consultant Interview. What they are really looking to hear is that you have some tech savviness in working with simple machines in any of your work experience. Online bank assessment exams can come in various . Any experience in this position? This employer has embraced transparency and taken extra steps to engage with their employees. How did you go about it, and did you achieve it? "In an industry like yours here at Regions Bank, one bit of mistrust between your institution and a customer can spell disaster as they withdraw funds and move them somewhere else. Christopher Uss's Phone Number and Email Last Update. Your ability to handle conflict will be an important part of this role with Regions Bank. How is pay, wlb & work culture. He is a former NBA player that fell on hard times; struggling with bipolar disorder and substance abuse. These skills really helped me thrive in my last role where I was handling customers online, over the phone and in-person in our branch office. At that job, I used and worked on the Avaya cloud based phone system and was able to learn and use all functions of that system.". In my current role, I have frequent private phone conversations with customers and I need to keep the same mindset with them as I would in this job. "Give an example of a goal you reached and tell me how you achieved it. If you have an example of a role you've held in the past where you've worked with customers, feel free to bring examples of times you had to work with differing personalities first hand. Tell Me about yourself Regions Bank Interview Questions & Helpful Tips Preparation for your interviews can help you feel more secure as you go through your interviews. Browse and apply for Consumer Banking - Branch jobs at Regions Bank Apply for the Financial Relationship Consultant position at Regions Bank and grow your career with our talent team in Bradenton, Florida, 34202. There are 478,208 open job vacancies in the US. After I have a comfortable handle on my team, my next goal would be to divide up work in the best way possible that gets people working to their strengths. Have a question or concern? Sent them my resume and they sent it to the company. The two (branch manager and regional manager) asked typical questions about problem-solving and customer service skills and experience. Regions Bank has a large pool of applications to sort through, so it uses a simplified and streamlined technique to manage the hiring process and comb through all the applications they receive. I thought my 5 year was going to finally show something but it did not. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. There was never a discrepancy, in the four years that I worked there. The tougher questions included some in depth understanding questions/very analytical questions. Recieved a email from a Regions recruiter with a link to apply for the position and complete the assessment. How do you make a peanut butter and jelly sandwhich, and do you ever think of a time you have failed. We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. Does anyone know about the Operation sales support analyst role at blackrock? A quick 10 minute walk outside really helps refresh me for another half day of work.". Got the opportunity through my universities Career Services department. Took about 30 minutes, people were super nice and basic questions. Second with the branch manager in person. We did some sales role play, they had asked questions like why Regions, where do you see yourself going in your professional career, what kind of position are you looking for, how do you handle sales objections, and simple questions like that. I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. Havent had my interview yet. 1. Financial Relationship Senior Consultant at Regions Bank . I let her know that I'd need to take her number as our manager was not in the store that evening. Regions Financial interview details: 602 interview questions and 550 interview reviews posted anonymously by Regions Financial interview candidates. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? I interviewed at Regions Financial (Memphis, TN) in Jul 2020. Be sure to check out our ranking of the top firms in the field. Regions Financial Corporation is one of the nation's largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. I thought my 5 year was going to finally show something but it did not. While I always try to be a subject matter expert on any job that I do, working with external customers can always bring new things. , With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. Whats the best way to have a lack of compensation and incentive conversation in your department? ", "A tailored approach in customer is really easy when you listen, listen and then listen some more. Can you convey to us how you put top-notch customer service at the forefront in the past. This position requires the tracking of time and is eligible for overtimefor hours worked in excess of 40 per week under theFair Labor Standards Act. How is pay, wlb & work culture. At Regions, we believe associates deserve more than just a job. The second phone call was with a higher ranking position within the Human Resources department at regions bank. "In my current role in sales, I work with customers from all different economic and cultural backgrounds. I applied online, completed the assessment, and was called in for an interview within a week of applying! Select a position you are interested in to see a comprehensive list of the requirements and responsibilities. I interviewed at Regions Financial (Atlanta, GA) in May 2021. offers an exciting opportunity for candidates with retail or sales experience that are interested in, beginning a career with opportunities for growth, development and upward mobility. Ask you questions such as background, howd you deal with an angry customer, what would you bring to the company, etc. "First and foremost, I want to deliver top quality service to customers of Regions Bank and perform my responsibilities with best in class service. This job can be quite repetitive, how do you keep it from becoming monotonous? I interviewed at Regions Financial (Memphis, TN). Opens the Fishbowl by Glassdoor site in a new window. While the customer makes the final decisions on how to best handle, I can use my expertise to help guide them on their savings journey. If you truly enjoy helping families and believe that you deserve to be paid gpac - Portland We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Very laid back interview. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. Regions Bank wants to hear about the situation and the action you took. While we were short staffed in the store, it took a full team effort to ensure that customer questions were being answered, shelves were stocked and registers weren't getting backed up. View Marysabela Zedler's email address: zxxxxxxm@regions.com & phone: +1-323-xxx-xx27's profile as Private Wealth Relationship Specialist at Regions Bank, located in Miami, Florida. Taleisha Ming White serves Regions Bank with a purpose as Social Impact & Diverse Talent Partnerships Manager and credits her college experience with setting her on the right path. Rather, try and remain focused on your ability to build and maintain an effective team based atmosphere as the success of any branch at Regions Bank will rely on the Branch Manager's ability to do so. I was responsible for transactions made via cash, check and credit card and at the end of every shift, I had to reconcile my till. The second interview will consist of two managers asking you questions to see if you are a good candidate. Once you have a phone interview with the recruiter, he/she will recommend a second interview. How much does an Financial Relationship Consultant make at companies like REGIONS BANK in the United States? Share a few tools that have helped you stay on-task and on-time. Explain the steps you take to eliminate minor mistakes and ensure your customer transactions and paperwork are accurate. "If hired for this role, I understand that I'd be working among a great team of Tellers, Loan Officers, Analysts and Advisers and I really love this aspect of the role here at Regions Bank. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Some key things that have helped me master this part of my current job are my willingness and ability to learn my company inside and out and my clear and concise communications with customers that call. Name your top 5 qualities or characteristics. "If I were faced with any question that I didn't know the answer to on the job, I would confidently explain to the customer that I would need to bring in another teammate to help solve the issue and would do so quickly. Mostly about previous work experience and dealing with difficult clients. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area, Just interviewed recently just common sense questions, Opens the Fishbowl by Glassdoor site in a new window. "In my last position, I was responsible for the cash deposit on a daily basis. It had some standard math problems and scenarios. I have the ability to connect with and relate to any individual on a personal level as this is so important in the financial field. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. I feel secure in my ability to think and act quickly while I'm working in ABC position for Regions Bank. My interview was with 5 managers & the district VP, all were very nice. Job seekers should prepare themselves for Regions Banks regimented pre-employment screening. As you answer, express that you would use a logical, yet tailored, approach with each customer in this situation. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. Why work for us? I interviewed at Regions Financial in Jul 2022, Great experience I was very comfortable and I wasnt nervous at all. I overcame these feelings by getting to know my co-workers on a more personal level. Therefore, any date prior to 2019 might not be accurate. We use cookies to ensure that we give you the best experience on our website. As you answer, be sure to talk both about why you feel that building rapport is important and the ways that you go about building rapport to those that you work with. "I love my current boss because she leads with a collaborative and team-oriented style. I applied online. This was all due to the extra time that I took to ensure accuracy in every transaction. For me personally at the end of each day, I took a lot of satisfaction in knowing that I kept my head focused and did a great job. The process of the interview was very simple. The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. Where do you see yourself in your professional career? In my last role, I had to do just this with the phone and computer systems that were specific to my role and I did this with ease.". I have proven myself reliable through my consistency, always showing up on time, meeting deadlines, and keeping my word. I applied online. Any experience in this position? This is a question that is being posed to you that gives you a chance to show your ability to overcome adversity and handle yourself with integrity during a time of failure. Interviews at Regions Financial Experience Positive 76% Negative 12% Neutral 12% Getting an Interview Applied online 94% Recruiter 6% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (21) After I applied online I was sent an assessment. Your interviewer is looking to learn how you go about building rapport with both customers and your colleagues in this question. It's important to me that my employer and colleagues see me as trustworthy, with a strong moral compass.". The process took 3 weeks. They were nice and conducted the interview in a respectful manner. You will usually get an answer if youve been offered a job within the same week or so. I have taken the lead on many project teams during my career and love the responsibility of taking charge on these teams. I applied through college or university. "Describe a time you overcame a challenging situation." Got the opportunity through my universities Career Services department. You may review, modify, or update your information by visiting and logging into the careers section of the system. As you talk about your ability to delegate, make sure to talk about the importance of delegating for both your own efficiency in your work and in the work of your team. ", "I work closely with my peers to share responsibilities and ensure key tasks are delegated out, should there be an important deadline to consider.". The second interview will consist of two managers asking you questions to see if you are a good candidate. We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. The banking industry relies on employees who are trustworthy and reliable. Would recommend to anyone to apply. It is very challenging to overcome morality based difficulties in the workplace while maintaining a positive attitude and keeping motivated. How is their IT department for roles like Director or VP? I applied online. The process took 3 weeks. Tell Me about yourself Interviews at Regions Financial Experience Positive 77% Negative 14% Neutral 9% Getting an Interview Applied online 76% Employee Referral 12% Recruiter 6% Difficulty 2.7 Average Hard Average Easy Interviews for Top Jobs at Regions Financial Teller (70) Financial Services Specialist (34) Bank Teller (32) Financial Relationship Consultant (22) As the customers of Regions Bank become more virtual, a good chunk of business transactions happen over the phone. "Tell me about a time you had to work in teams. If hired for this position, what would you be able to contribute to this team based culture? Got the opportunity through my universities Career Services department. All Rights Reserved. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. Are you comfortable with multi tasking, as this position can require that. The 401k plan performs well compared to peer . Non confrontational. Prior to your interview, be sure to consider all of the training and development that you've done over time and talk about a thing or two that really exemplifies your will and desire to get better at your work and, in turn, the success of your organization. Then, proceed to focus most of your answer on talking about the skills and resources you utilized to keep you on track and focused during this difficult time. The process of the interview was very simple. Once you have a phone interview with the recruiter, he/she will recommend a second interview. This employer has embraced transparency and taken extra steps to engage with their employees. I did accept the offer to become the supervisor and after just three months, I fully realized that the position wasn't for me. Three foundational elements serve as the basis of our culture: our values, our mission, and our vision. On top of that, explain the importance of taking an empathetic approach with your customers and talk about why an empathetic approach is important when working with a customer on their financial needs. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. Very easy and friendly. The best thing that I do is set time aside at the end of each day to recap what I've done and make a plan for what to handle the next day. To check out our ranking of the requirements and responsibilities based difficulties the! Role in regions financial relationship consultant interview, I then use my best judgement to determine what role or would... Good candidate believe associates deserve more than just a job, what would you be able to contribute to team., listen and then listen some more other website, Salary.com helps you determine your exact target. I overcame these feelings by getting to know my co-workers on a more personal level,,! 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